• Steered strategic decisions that significantly contributed to the realization of the mission and vision of 2024, thereby fostering continuous growth and improvement of Children of Hope Foundation.• Successfully navigated personnel management and decision-making, securing approval for five international cooperation projects co-funded by the Ministry of Foreign Affairs of Luxembourg and obtaining resources exceeding €500,000 for the Foundation, reflecting exceptional leadership and strategic planning skills.• Achieved substantial cost savings by reducing the reliance on income resources by 90% compared to previous administrations, proving fiscal responsibility and efficiency.• Amplified social impact by implementing programs that directly benefited over 400 vulnerable individuals nationwide, demonstrating commitment to the organization's cause and improving community relations.• Enhanced organizational visibility and influence nationally, through the growth of social media networks, consolidation of teamwork, and strengthened partnerships with allied organizations

• Influenced and enhanced the lives of over 300 children and 200 vulnerable young adults, demonstrating a strong commitment to community service and impact.• Excellently handled the administrative organization of We are CaPAZes Association, reflecting effective administrative and organizational skills.• Provided exceptional customer service, highlighting interpersonal skills and the ability to establish strong relationships with various stakeholders.• Boosted office efficiency through database updates, document collection, and proofreading of various writings by the Association, illustrating attention to detail and process improvement skills.• Led Innovation Workshops, managed personnel and formulated new projects, demonstrating leadership, creativity and strategic planning capabilities.

• Successfully redesigned and implemented the communication strategy for the VI International Problem-Based Learning Symposium, securing sponsors for the event and achieving over 100 attendees through sponsorship and direct enrollment, while effectively managing and tracking the event's social media platforms.

• Successfully implemented an organizational communication strategy for Vidrio Andino and crafted news for Saint-Gobain's Latin American intranet, while establishing the communication procedure and policy for the business unit, displaying effective strategic planning and content creation skills.• Achieved satisfactory results in the execution of the organization's communication and wellness plan, making a direct impact on over 500 individuals within the organization, demonstrating the ability to influence and enhance internal relations.

• Successfully responded to over 300 customer inquiries, complaints, and requests (PQR), ensuring detailed attention to each case without adversely affecting the company's operations, demonstrating exceptional customer service skills and business acumen