Tomas Tam

Tomas Tam Email and Phone Number

Head of Product and Technology @ Naelofar
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Tomas Tam's Location
WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia, Malaysia
About Tomas Tam

Hello there!Welcome and thank you for viewing my profile. I wanna clear something out - what you see at the "experience" section are just job titles. Under my portfolio, I've pretty much done these roles before;- Application System Support- Report Analyst- Programming mainly in .NET framework- Project Management- IT Business Analyst- Data Analyst- Digital Marketing- Audio/Video Production- Sales and Marketing- Events ManagementI don't know what else I can do but I usually just do whatever that gets thrown to me because I see those jobs as opportunities and they needed to be done one way or another (somebody has to get it done), right? May as well take charge as long as it's not illegal and get you a lawsuit (haha). Anyone who came here for my profile details, good day to you and God bless! :)

Tomas Tam's Current Company Details
Naelofar

Naelofar

View
Head of Product and Technology
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY
Website:
naelofar.com
Employees:
71
Tomas Tam Work Experience Details
  • Naelofar
    Head Of Product And Technology
    Naelofar
    Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, My
  • Naelofar
    Head Of Product & Technology
    Naelofar Aug 2023 - Present
    Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia
    1. Collaborate with cross-functional teams and external vendors to align technology initiatives with overall business goals.2. Translate business requirements into technical strategies and actionable plans, ensuring the delivery of high-quality products on time.3. Manage technical risks and make informed decisions to address potential challenges.4. Lead P&T discussions and ensure the development of scalable, secure and maintainable systems.5. Lead the development and dissemination of products and technology for internal and external customers to help improve and increase business performance.6. Create product roadmap, leading initiatives across the entire product lifecycle - from customer discover and user research to development and delivery.7. Continuously assess and address emerging trends, measuring their potential value or threat to the company, as well as make recommendations on which new technologies to invest in or leverage.8. Drive continuous improvement efforts to optimize development and deployment pinelines.9. Work with the merchandising and sales team to:9.1. Ensuring the platforms are functioning at its best capabilities, supporting business priorities.9.2. Create tool for the business to understand its customers buying patterns to improve customer experience as well as maximise customer acquisition.9.3 Create Sales Dashboards10. Improve E-commerce platform performance, UI and UX.11. Lead the development and successful implementation of the mobile application.12. Continuously evaluation and implementing new systems and infrastructure that improve business operation, performance and yield competitive advantage.13. Establish and enforce security measures to protect sensitive data and ensure compliance with industry standards and regulations.14. Monitor and address active and potential cybersecurity threats, vulnerabilities and incidents.15. Ensuring minimal downtime rate to ensure effectiveness and productivity.
  • S-Cube Sdn Bhd
    Senior Business Analyst
    S-Cube Sdn Bhd Oct 2021 - Aug 2023
    Malaysia
    1. Quickly understand the business issues and data challenges of client's organization and industry. 2. Identify client organization's strengths and weaknesses and suggest areas of improvement. 3. Review and edit requirements, specifications, business processes and recommendations related to proposed solution. 4. Develop functional specifications and system design specifications for client engagements. 5. Lead testing efforts. 6. Ensure issues are identified, tracked, reported on, and resolved in a timely manner. 7. Work with client personnel to identify required changes. 8. Communicate needed changes to development team. 9. Assist in enforcement of project deadlines and schedules. 10. Manage resources in accordance with project schedule. 11. Consistently delivers high-quality services to clients. 12. Assist in the facilitation of team and client meetings.13. Deliver informative, well-organized presentations. 14. Communicate difficult/sensitive information tactfully. 15. Work in the areas of application programming, database, and system design. 16. Study how legacy and web-based systems interface with each other. 17. Identify critical issues with ease. 18. Manage the process of innovative change. 19. Facilitate effective team interaction. 20. Develops relationships with client personnel that foster client ties. 21. Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management. 22. Continually seek opportunities to increase customer satisfaction and deepen client relationships. 23. Manage client expectations effectively.
  • Elegant World Sdn Bhd (Elken)
    It Business Analyst Lead (Manager) / Digital Marketing
    Elegant World Sdn Bhd (Elken) Dec 2015 - Sep 2021
    Kuala Lumpur, Malaysia
    1. Define, gather and design system specifications and business requirements based on new systems, enhancements and change requests.2. Perform testing and quality assurance upon system implementations and manage UAT with end-users/stakeholders. 3. Define and design reporting, notifications and approval requirements. 4. Own and develop relationships with stakeholders; working with them to optimize and enhance system functions and integrations.5. Plan, design, document and maintain system processes.6. Supporting and troubleshooting level 2-3 technical issues and provide solutions to questions raised while also making feasible recommendations to end users and senior management.7. Communicate key insights and findings to sales and marketing team based on data analysis.8. Developing comprehensive reports based on data extractions from backend databases using MSSQL/MySQL. 9. Constantly be on the lookout for ways to improve system processes and monitor system to deliver value-added services to end users.10. Perform project management tasks and deliverables following the process of the project management life cycle. 11. Manage system servers and web applications using .NET Framework and coding based on VB.NET/C# language. 12. Managing the company's social media channels and assets.13. Creating digital and offline marketing campaigns to increase branding awareness.14. Managing the video production team to produce video contents.
  • Ingenious Lab Sdn Bhd
    Project Manager
    Ingenious Lab Sdn Bhd Aug 2015 - Dec 2015
    Kuala Lumpur, Malaysia
    1. Developing project plans, goals, and budgets; identifying resources needed.2. Developing schedules and methods for measuring results.3. Guiding and performing strategic analysis for the projects.4. Organizing and managing all phases of the project to ensure on-time completions.5. Assembling and coordinating project team members; assigning individual responsibilities.6. Preparing requests for proposals and conducting all necessary meetings to facilitate selection ofproject services and products.7. Planning and overseeing the preparation and dissemination of project communications.8. Provide team effort in the aspects of technical related capabilities.
  • Elken Sdn Bhd
    Senior Application Support Executive
    Elken Sdn Bhd Jun 2010 - Aug 2015
    Kuala Lumpur, Malaysia
    1. To extract data and sensitive information from the database via SQL to provide statistical report for end-users. 2. To plan and consider incoming projects (system modification requests, system enhancements, and new application systems) – collecting project requirements, defining scope and objectives, resource and schedule planning, and manage the execution of the projects. 3. Performing systems development, enhancements and debugging of errors. 4. Creating test plans, performing tests and quality checks on finished development and documentations. 5. To analyze and look into systems and databases for room on further improvements. 6. Providing small scale of database maintenances. 7. Supporting internal users on daily tasks based on incident logs and access requests. 8. Supporting off-site – events to ensure smooth operations. 9. Conducting training to users and providing advices in the aspects of operations to branches both domestic and international.
  • Awakening Producting Kl
    Audio Engineer
    Awakening Producting Kl Feb 2006 - Oct 2010
    1. Record musical instruments for bands/artists, providing advices in terms of music productions and arrangements. 2. Providing audio (track) mixing and mastering (sound editing) services. 3. Composing jingles and tracks upon client requests. 4. Talent management – search for new musical talents locally and liaising them between event organizers. 5. Maintaining customer and client relationships.

Tomas Tam Education Details

  • Project Management Institute
    Project Management Institute
    (Incomplete)
  • Asia Pacific Institute Of Information Technology
    Asia Pacific Institute Of Information Technology
    Computing
  • Asia Pacific Institute Of Information Technology
    Asia Pacific Institute Of Information Technology
    Computing

Frequently Asked Questions about Tomas Tam

What company does Tomas Tam work for?

Tomas Tam works for Naelofar

What is Tomas Tam's role at the current company?

Tomas Tam's current role is Head of Product and Technology.

What schools did Tomas Tam attend?

Tomas Tam attended Project Management Institute, Asia Pacific Institute Of Information Technology, Asia Pacific Institute Of Information Technology.

Who are Tomas Tam's colleagues?

Tomas Tam's colleagues are Aina Syukrina, Nur A., Rafiq Hariri, Siti Nur Hafiza Sudin, Hakimi Wkrich, Muhamad Aiman Mohd Anwa, Noor Akidah Ahmad.

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