Tomasz Bartnikiewicz
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Tomasz Bartnikiewicz Email & Phone Number

Software Support Engineer & Frontend Developer at SEAM Group
Location: Tarnogórski, Śląskie, Poland 7 work roles
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Current company
Role
Software Support Engineer & Frontend Developer
Location
Tarnogórski, Śląskie, Poland
Company size

Who is Tomasz Bartnikiewicz? Overview

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Quick answer

Tomasz Bartnikiewicz is listed as Software Support Engineer & Frontend Developer at SEAM Group, a company with 131 employees, based in Tarnogórski, Śląskie, Poland. AeroLeads shows a matched LinkedIn profile for Tomasz Bartnikiewicz.

Tomasz Bartnikiewicz previously worked as Software Support Engineer at Seam Group and Freelance Web Developer at Self-Employed.

Company email context

Email format at SEAM Group

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SEAM Group

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Profile bio

About Tomasz Bartnikiewicz

· Experienced IT Professional & Front End Developer

Current workplace

Tomasz Bartnikiewicz's current company

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SEAM Group
Seam Group
Software Support Engineer & Frontend Developer
cleveland, ohio, united states
Website
Employees
131
AeroLeads page
7 roles

Tomasz Bartnikiewicz work experience

A career timeline built from the work history available for this profile.

Software Support Engineer

Current
  • Resolving 2nd line software support tickets utilizing Zendesk ticketing system
  • Fixing SQL data issues that result in the software not functioning properly
  • Performing SQL migrations for customer data from old databases
  • Working closely with the development team in order to fix bugs and prevent future problems
  • Taking part in sprint related meetings discussing new features and supporting the software development process
Mar 2024 - Present

Freelance Web Developer

Current
Self-Employed
  • Projects:
  • drzwizakopane.pl
  • wynajemsprzetubytom.com.pl
  • djleszekbujoczek.pl
  • elbig.com.pl
  • trenertg.pl
Oct 2022 - Present

It Support Analyst

Katowice, Śląskie, Poland

  • Utilizing ServiceNow platform in order to resolve trouble tickets and fullfill requests
  • Being first point of contact in Katowice Center for all software and hardware issues
  • Onboarding new hires, preparing all the necessary equipment and providing initial training regarding all the IT aspects
  • Taking care of equipment configuration and administration
Aug 2022 - Mar 2024

Assistance Desk - Technical Support Supervisor

Katowice, Śląskie, Poland

  • Being first point of contact for customer escalations
  • Supporting L1 & L2 agents with more complex troubleshooting and making sure they are compliant with the company processes
  • Preparing presentations and handouts for the center according to business needs
  • Documenting and analyzing data using Microsoft Office applications
  • Leading 1x1's
  • Monitoring KPI's and preparing coaching sessions for the agents accordingly
Nov 2021 - Aug 2022

Advanced Resolution Specialist

Katowice, Śląskie, Poland

  • Supporting customers that are chronic callers with ongoing, complextechnical issues by utilizing advanced set of tools and databases
  • Mentoring Customer Care Agents, being their first point of contact in case ofany approvals or adjustments
  • Submitting ideas in order to improve company tools and procedures
Sep 2021 - Nov 2021

Customer Care Representative - Technical Support

Katowice, Śląskie, Poland

  • Troubleshooting customer's technical issues with their Internet, TV and VOIP service
  • Troubleshooting network and operating systems issues
  • Supporting recently hired representatives with their first interactions with customers
  • Leading huddles and doing upskills
Feb 2021 - Aug 2021

Junior Background Screening Specialist

Katowice, Śląskie, Poland

  • Performing educational, employment and professional backgroundverifications of applicants for client's within EMEA and US market
Feb 2019 - Apr 2019
Team & coworkers

Colleagues at SEAM Group

Other employees you can reach at seamgroup.com. View company contacts for 131 employees →

FAQ

Frequently asked questions about Tomasz Bartnikiewicz

Quick answers generated from the profile data available on this page.

What company does Tomasz Bartnikiewicz work for?

Tomasz Bartnikiewicz works for SEAM Group.

What is Tomasz Bartnikiewicz's role at SEAM Group?

Tomasz Bartnikiewicz is listed as Software Support Engineer & Frontend Developer at SEAM Group.

Where is Tomasz Bartnikiewicz based?

Tomasz Bartnikiewicz is based in Tarnogórski, Śląskie, Poland while working with SEAM Group.

What companies has Tomasz Bartnikiewicz worked for?

Tomasz Bartnikiewicz has worked for Seam Group, Self-Employed, Lkq Europe, At&T, and Hireright.

Who are Tomasz Bartnikiewicz's colleagues at SEAM Group?

Tomasz Bartnikiewicz's colleagues at SEAM Group include Tyler Deem, Jerzy Szymański, Katie Remick, Abin Antony, and Donna Mcpherson.

How can I contact Tomasz Bartnikiewicz?

You can use AeroLeads to view verified contact signals for Tomasz Bartnikiewicz at SEAM Group, including work email, phone, and LinkedIn data when available.

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