Tomasz Krol work email
- Valid
Tomasz Krol personal email
Tomasz Krol phone numbers
Effective manager with over 17 years of international experience in software services. Extensive career in building and running high-performing, customer-facing delivery functions. Experienced at all levels – from managing a programme of activity mitigating at-risk contracts to leadership roles achieving high growth account development. Track record of managing the delivery of 500+ engineers, multicultural, virtual teams and skilled in developing customer relationships. Business experience of GM (Board Member) of the Polish branch of UK based technology company.
-
Head Of Customer SuccessMobica Jan 2021 - PresentManchester, GbProviding strategic leadership and direction to the team of Customer Success Managers. Responsible for developing and maintaining relationships with senior client stakeholders and ensuring the team delivers strategic customer outcomes according to the letter of the contract. Identifying new revenue opportunities and achieving and maintaining high customer satisfaction. Key achievements: • Developing and embedding Customer Success Toolkit leading to a highly performing Customer Success function• Overseeing the delivery of software teams and projects (500+ engineers), achieving a high level of customer satisfaction• Reduce revenue churn to ensure company targets are met, resulting in raising the commercial responsibility of Customer Success Managers -
Polish Branch RepresentativeMobica Dec 2015 - PresentManchester, GbSignatory responsibility for Polish branch
-
General Manager Of EngineeringMobica Oct 2016 - Dec 2020Manchester, GbResponsible for development and delivery within Automotive Sector. Heading a multi-located and multinational structure of over 200 engineers.Responsible for defining sector strategy, ensuring perfect project delivery by identifying and driving improvements, senior relationships with customers, mentoring/coaching next tier of delivery managers.
-
Transformation DirectorMobica Sep 2017 - Jun 2018Manchester, GbLeading a companywide transformation program aimed at designing and implementing a new company structure. The main goals for the program were to have lean and efficient operations that would support future company growth. The structure has been successfully implemented and embedded into the organization.
-
Senior Member CooMobica Jan 2016 - Sep 2016Manchester, GbDriving and monitoring company internal projects, aimed to support daily operations and growth.
-
Vp Customer EngagementMobica May 2015 - Sep 2016Manchester, GbFocusing on building and maintaining excellent customer relations and monitoring software service delivery. Responsible for portfolio of customers and accountable for the revenue, profitability. Main point of contact and the primary escalation point for any problems. Key responsibilities: business growth, client satisfaction, customer communication & relationship
-
Vp Business & Delivery - Marine Aerospace Defence MedicalMobica Jan 2014 - Apr 2016Manchester, GbBuilding and managing delivery unit of 60 engineers. Coordinating delivery and ensuring customer satisfaction, meeting revenue and margin targets.Working with Business Development and Marketing departments to define sector vision and business offer to ensure revenue growth according to company goals. Support, monitor and validate proposal development, increase winning ratio. Responsible for establishing strategic partnership with each customer. Key responsibilities: business growth, client satisfaction, delivery and team development
-
Project Manager / Group ManagerMobica Oct 2010 - Dec 2013Manchester, GbResponsible for setting up and managing projects within Buisiness Unit to ensure project success and high level of customer satisfaction, developing customer relationship, support Business Development Team. Responsible for line management and career structure of the team of 16 engineers.Project Sponsor of the key projects within the Business Unit.Program Manager responsible for strategy, business development and delivery for Marine sector.
-
Senior Software EngineerMobica Feb 2010 - Sep 2011Manchester, GbSoftware consultant working on smartphones. Focused on multimedia applications.Working on a leading-edge multimedia application implemented in C++ for a major international operator on Series 60, Symbian^3 and Windows Mobile devices. Technical lead of a team, responsible for contacts with customer and partners, efficient task assignment and responsible for delivering releases to the customer.Took part in recruitment and internal training activities.
-
Software EngineerMobica Jan 2007 - Jan 2010Manchester, GbSoftware consultant working on smartphones. Focused on multimedia applications.Working on a leading-edge multimedia application implemented in C++ for a major international operator on Series 60 devices.
-
Board MemberMobica Technologies Poland Oct 2020 - Present
-
Software EngineerSymphony Teleca Dec 2004 - Dec 2006Mountain View, Ca, UsFunctional and non-functional testing of Nokia handsets. Development and implementation of test cases.Installation, configuration and maintenance of MasterQuest monitoring system (monitoring system for telecommunication operators) for one of the largest alternative communications company.Design and development of Personal Security System. System was designed according to the commercial LBS (Localization Based Services) and Symbian S60 platform. -
Junior Software EngineerSymphony Teleca Oct 2004 - Dec 2004Mountain View, Ca, UsDesign and development of hierarchical alarm filtering tool for GSM networks (front-end for NetCool system) for one of the polish GSM operators.
Tomasz Krol Skills
Tomasz Krol Education Details
-
Warsaw University Of TechnologyComputer Science In Telecommunication -
ApmgCertified Prince 2 Foundation
-
Kozminski UniversityProject Management
-
Warsaw University Of TechnologyTelecommunication
Frequently Asked Questions about Tomasz Krol
What company does Tomasz Krol work for?
Tomasz Krol works for Mobica
What is Tomasz Krol's role at the current company?
Tomasz Krol's current role is Head of Customer Success at Mobica.
What is Tomasz Krol's email address?
Tomasz Krol's email address is to****@****ica.com
What is Tomasz Krol's direct phone number?
Tomasz Krol's direct phone number is +484220*****
What schools did Tomasz Krol attend?
Tomasz Krol attended Warsaw University Of Technology, Apmg, Kozminski University, Warsaw University Of Technology.
What skills is Tomasz Krol known for?
Tomasz Krol has skills like Mobile Devices, Mobile Applications, Symbian, Agile Methodologies, Telecommunications, Embedded Systems, Project Management, Scrum, Object Oriented Design, Mobile Technology, Android, Embedded Software.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial