- Building and maintaining strong relationships with key clients, serving as their primary point of contact for all business-related matters- Building and maintaining strong, long-lasting customer relationships- Assisting with challenging client requests or issues and escalations as needed- Overseeing customer account management to maximize profit- Customer budget realization management - Developing trusted advisor relationships with key accounts, customer stakeholders and executives- Management of new products dedicated to Transportation - Creation of various sales and marketing campaigns- Adapting products from different categories to transportation trade - Close cooperation with category development ( Power tools, Accessories, Hand Tools & Storage, Personal Protective Equipment)- Collaborating with cross-functional teams, such as sales, marketing, and customer support, to ensure seamless delivery of products/services and exceptional customer experience- Close collaboration with sales team to identify growth opportunities within given territory- Content creation and preparation for Transportation clients - “Know How” implementations for customers marketing departments - Development of new business with existing clients and/or identifying areas of improvement to sales quotas- Staying updated on industry trends, market conditions, and competitor activities to proactively identify potential threats and opportunities

‑ Creating and planning the marketing strategy for the Polish and Baltic markets.‑ Creating, managing, and executing marketing budgets for relevant markets.‑ Supporting Country Lead and sales team to increase brand and product awareness. ‑ Creating a clear marketing roadmap to increase sales. ‑ Cooperation with all ICL Global departments to create, prepare, manage, coordinate, and implement marketing plans.‑ Creating marketing content for various communication channels.‑ Organizing, supervising, and coordinating marketing communication using Internet and digital channels (social media, CRM, webinars, company websites).‑ Cooperation and coordination offline and online media.‑ Organization and participation in fairs and other promotional, and marketing events.‑ Creation, preparation, and management of information and advertising materials.‑ Supporting the local sales team with marketing materials and all marketing channels.‑ Cooperation and coordination of all tasks with advertising agencies media houses, printing, and graphic studios.‑ Managing third-party suppliers such as printing houses, merchandise manufacturers, etc. for ordering of goods.

‑ Developing and executing marketing events and activities at small and large scale across various channels and countries;‑ Full responsibility for the preparation and execution of marketing activities like:a) Exhibitionsb) Product launchesc) Open-day eventsd) Dealer meetingse) Retail-orientated customer activities‑ Defining a successful event’s requirements from A to Z and executing the events by coordinating withCross‑functional departments and working hands‑on with the suppliers'‑ Supporting dealers in organizing their various marketing events, exhibitions, open days, etc.‑ Mobile solution tools preparation and realization; Mobile applications for two brands‑ New website preparations and coordination;‑ Dealer sales tools preparation (webshop portal)( Used Equipment Portal);‑ Building relations with business partners in order to implement marketing plans;‑ Editing/updating all marketing materials ‑ Preparing reports & presentations as pen needs of management

‑ Orders realization for dealers and headquarters;‑ Events, marketing actions preparation and handling‑ Customer service, sales & advisory;‑ Dealer support in accordance with Hyundai standards;‑ Sales and promotions offer preparation and realization;‑ Supervising parts and accessories exhibition/merchandising;‑ Parts and accessories advisory for dealers ;‑ Negotiations with external partners, and business policies;‑ Sales market potential analyses;‑ Sales targets planning and realization by dealers and headquarters;‑ Competitor business analyses;‑ Supply and logistics chain management;‑ Warranty cases and claims management;‑ Optimization and managing the workshop’s daily business;‑ Supervising the fulfillment of internal and external guidelines;‑ Reporting to board members;

- parts and accessories orders realization;- customer service, sales & advisory;- key customers support in accordance with BMW standards;- sales offers preparation;- supervising the accessories exhibition / merchandising;- parts and accessories advisory;- handling negotiations with external partners, preparing the business policy;- sales potential analyses;- sales targets planning and realization;- competitor analyses;- supply and logistics chain management;- handling complaints;- warranty cases management;- optimization and managing workshop’s daily business;- supervising the fulfilment of internal and external guidelines. - marketing actions preparation and handling - technical support for customers / service advisory;- reporting to BMW headquarters;- customer service management;- CRM database keeping;- Introduction of CRM projects;- internal training sessions conducting;- internal procedures preparation and supervising;- contact with fleet and individual customers;- receipt and handling complaints.

- contact with fleet and individual customers;- new customers acquisition;- receipt and handling complaints;- technical support for clients.