Resolving complex technical issues, maintaining a high level of customer satisfaction, and contributing to the continuous improvement of support processes and systems.- Provided high-quality methods for solving payment issues with the usage of Backoffice, Postman, and Kibana.- Secured the process of creating audit documents with high attention to detail.- Managed onboarding support.- Developed the process of crypto send-outs with the usage of company resources.- Secured ecommerce parameterization as an expert in this area.

Provided excellent customer service by assisting customers, answering questions, and addressing concerns in a friendly and helpful manner.- Actively promoted and sold products or services to customers, upselling or cross-selling when appropriate.- Kept track of inventory levels, restocked shelves, and notified management when stock needed to be replenished.

Resolved customer complaints or issues and escalated them to management if necessary.- Adhered to all relevant health and safety regulations, as well as any industry-specific compliance requirements.- Ensured that the shop's displays were attractive and products were presented neatly and in an organized manner.- Maintained records of sales, inventory, and other relevant data, as required by the shop's procedures.- Collaborated with colleagues to ensure smooth shop operations and a positive work environment.