Manager with over 20 years of experience in Telco/IT sector, both in B2C and B2B markets. Results-oriented with the ability to translate strategic vision into operational plans, goals and tasks. With well-established communication skills and extensive experience in dealing with clients (external and internal) able to motivate subordinate teams to achieve targeted results while minimizing the impact of internal conflicts and operational issues. Understanding of business rules and technology due to extensive experience in leading projects and product categories for TMT companies. Proven successes:• Increased revenue by 21% in 24 months, despite unfavorable market conditions.• Financial and organizational recovery of a key project for a major customer.• Redevelopment of the service offering (VAS) - revenue growth of 63% in 18 months.• Building a new MVNO business - the first telecommunications activity in the Group with a budget of over PLN 20 million.• Successful introduction of new processes, procedures and structures together with assessment of efficiency improvements related to the change.• Direct responsibility for cost budgets in close cooperation with financial controlling.• Management of extensive teams of up to 27 people and up to 13 direct reporters, excellent relationships between team members with high levels of motivation - no departures of key employees. Culturally diverse teams: collaboration between business units from different product groups, cultures and time zones.I enjoy working with and for people. Nothing can replace direct contact, joint discussions and exchange of views - even negative feedback is positive ;-)I understand technology and its impact on business development and changes in the reality around us. I would like to use this knowledge for the benefit of business ventures in which I participate, but I also want these ventures to change the world for the better.#Senior Operation Manager #Project Manager # Business Developement #Telco #IT # IoT # Smart City #Executive MBA