Tomasz Weber

Tomasz Weber Email and Phone Number

Customer Experience Process and Systems Manager @ Jaguar Land Rover Polska
Warsaw, PL
Tomasz Weber's Location
Warsaw, Mazowieckie, Poland, Poland
About Tomasz Weber

Glad to see you checking this section out :) I'm a driven and ambitious Digital Operations Manager. My background consists of a strong automotive portfolio gathered while working for Lexus UK and Toyota Motor Poland. I transformed reporting, worked on CEM and Lead Management as well as carried out two full projects for aftersales pricing, and test-drive improvement. Furthermore, I have specialised in Data Analysis and Visualisation. I'm well acquainted with PowerBi and Tableau in which I am a Certified Associate Consultant. In my current role I am responsbile for implementing Salesforce across the Polish JLR dealer network. I manage projects, stakeholder communication, coaching and problem resolution. At work I strive to combine traditional values such as honesty, integrity and relentlessness, with contemporary ones such as innovation, openness and creative problem solving. Conjoined these allow me to be my best-self when dealing with any business case and offer flexibility when approaching new challenges.

Tomasz Weber's Current Company Details
Jaguar Land Rover Polska

Jaguar Land Rover Polska

View
Customer Experience Process and Systems Manager
Warsaw, PL
Employees:
28
Tomasz Weber Work Experience Details
  • Jaguar Land Rover Polska
    Customer Experience Process And Systems Manager
    Jaguar Land Rover Polska
    Warsaw, Pl
  • Jaguar Land Rover Polska
    Digital Operations Manager
    Jaguar Land Rover Polska Apr 2023 - Present
    Warsaw, Mazowieckie, Poland
    Currently working on a network wide Salesforce implementation & digital experience platform [DXP] improvement. I am collaborating with IT teams across the world to deliver a modern luxury customer journey for our clients. Furthermore, the implementation will include project planning, time management, flexibility and relationship management. Following a successful implementation I will become the main administrator for our instance, and continue improving both Salesforce and DXP.
  • Accenture
    Management Consultant
    Accenture Nov 2022 - Apr 2023
    Warsaw, Mazowieckie, Poland
    - greatly improved automotive commercial awareness- worked on a Data Stewardship transofrmation for a major healthcare company- updated and created dashboards allowing business goal measurment- analysed & revised business processes- communicated with multiple stakeholders
  • Cloudity - Salesforce Platinum Consulting Partner ☁
    Data Analytics Consultant
    Cloudity - Salesforce Platinum Consulting Partner ☁ Nov 2021 - Oct 2022
    Warsaw, Mazowieckie, Poland
    - supported changing Cloudity into a data-driven company, provided reports for multiple stakeholders- revised and improved sales process materials- created and deployed outbound marketing campaigns- raised internal visibility and synergy of the Data Analytics team- assisted and hosted strategy workshops for team
  • Toyota Motor Poland
    Business Intelligence Intern
    Toyota Motor Poland Jun 2021 - Oct 2021
    Warsaw, Mazowieckie, Poland
    During my dynamic and engaging experience as a Business Intelligence Intern I have: - Created, moderated and published PowerBi reports for internal and external stakeholders.- Developed a branded template for future reports.- Took part in ensuring operational excellence of the Field Operation Department.- Introduced a seperate Lexus PL workspace and provided bespoke reports.
  • Toyota (Gb) Plc
    Lexus Operations Co-Ordinator
    Toyota (Gb) Plc Jul 2019 - Sep 2020
    London, United Kingdom
    As a 12-month Lexus Operations Placement student I have taken part or ownership in projects such as: - Digital lead quality audit across the UK dealership network- Service pricing update- Service pricing competitor analysis - Telematics test drive facilitation - Customer Experience Programme- MS Teams division introduction Furthermore I have developed skills in a number of areas, such as: - Decision making- Problem solving- Time management- Project Management- Advanced MS Excel Reporting- Communication- Agency Management- Teamwork
  • Revolution Bars Group Plc
    Team Supervisor
    Revolution Bars Group Plc Sep 2018 - May 2019
    Newcastle Upon Tyne, United Kingdom
    - managing a team throughout a shift- time management, breaks, tasks and planning- innovation to maximise speed- cooperating with other supervisor, management - assisting in recruitment- training new staff - responsibility for customer experience
  • Revolution Bars Group Plc
    Bartender
    Revolution Bars Group Plc Sep 2017 - Sep 2018
    Newcastle Upon Tyne, United Kingdom
    - serving beverages in a fast-paced environment - hosting cocktail-making classes - multitasking to maintain speed of service - receiving another Employee of the month reward - achieving targets regarding sales - arranging the back-bar to provide effective layout
  • Revolution Bars Group Plc
    Bar Staff
    Revolution Bars Group Plc Jul 2017 - Sep 2017
    Newcastle Upon Tyne, United Kingdom
    - taking care of the bar, ensuring bartenders have everything they need, ensuring speed of service - maintaining cleanliness in the buildinh- receiving Employee Of The Month reward for my first month in the position

Tomasz Weber Education Details

Frequently Asked Questions about Tomasz Weber

What company does Tomasz Weber work for?

Tomasz Weber works for Jaguar Land Rover Polska

What is Tomasz Weber's role at the current company?

Tomasz Weber's current role is Customer Experience Process and Systems Manager.

What schools did Tomasz Weber attend?

Tomasz Weber attended Northumbria University.

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