Tom Aung Email & Phone Number

Coral Gables, Florida, Us

•Service provides to residential and business computer network.•Provides installation, technical support, troubleshooting and testing of desktop computers, notebook, printers, servers (Dell, HP, IBM), network hardware, and network printers.•Provides virus and spy ware removal and protection services. •Provides LAN/WAN support and all PC hardware and software assistance to local business•Provides evaluation and recommendation for new software and hardware products, planning, designing, installing and maintenance of business computer system & networks. Environments: Linksys, Dlink, Netgear routers and firewalls, Windows 7, Vista, XP, 2000,98, NT, Ms Office 2000, 20003, 2007, HP, Canon, Lexmark, Brother Laser and inkjet printers, LAN/WAN support.

Us

IT ContractorHP Senate computer upgrade project in Oklahoma City•HP Senate computer upgrade project for Senator Inhofe and Senator Coburn office in Oklahoma City.•This work included transferred data and configurations, installed new windows vista computers, configured network, printer settings, outlook and MS office 2007 applications, and joined the new computers to the windows 2003/2008 domains.Social Security Administration PC Deployment Project•New HP PC deployment upgrade project for Social Security Administration office in Oklahoma City.•This work included removing the old computer equipments, wiping the hard disk driver, and installation of new computer equipments and printers.Environments: Windows Vista, XP, MS Office 2003 and 2007

•Designed and implemented windows 2000/2003 network system in Dell servers/workstation environment with disaster recovery, virus protection and remote access on time and within budget.•Administered domain controllers, assigned policies, deployed software, applied critical updates, and created/removed Active Directory/Exchange accounts utilizing Active Directory.•Installed structured cabling (CAT5e) and wireless security camera systems.•Maintained DMD purchasing and inventory management system achieving improved business operations.•Provided technical support, troubleshooting and testing of network hardware, server, desktop computers, and network printers.•Developed network/desktop security policies resulting in a secured IT infrastructure. •Assisted management: Provided evaluation and recommendation for new software and hardware.•Maintained company Exchange, DNS, DHCP and file servers.Environments: Windows 2000/2003, XP & Domain controllers, DNS, DHCP, VPN, Exchange, Remote Desktop connection, TCP/IP, MS Office, Cat5e, Wireless Network (802.11B/G).

•Designed, installed, and administered Windows NT/2000, Novell Netware network computer systems, routers, switches, firewall and structured cabling systems for both privates companies and government agencies.•Implemented and managed administration of MS-SQL server 7.0/2000, Exchange 5.5/2000 systems. •Provided computer-related needs for all users, troubleshot software, hardware and network problems.•Supervised and trained junior team members.

•Assembled and configured new personal computer systems (486, Pentium, Pentium MM X, Pentium II, III, IV & Celeron) using Intel, Asus, Abit , MSI, GIGABYTE, Chain Tech motherboards.•Troubleshot and repaired HP laser printers (4L, 5L, 6L, 1100, LaserJet 4, 5), Canon inkjet printers and Epson inkjet (Stylus Color series) & dot-matrix (FX, LX, LQ series) printers and UPS.•Troubleshot and repaired servers, notebook, & desktop computers (from various manufacturers including Compaq, HP, Dell, IBM, Toshiba).•Provided technical support, troubleshot and repaired operating systems & hardware problems. Environments: Windows 98, ME NT, 2000, & Domain controllers, DNS, DHCP, WINS VPN, Exchange, SQL, TCP/IP, MS Office, Novell Netware, Cat5e

Ms, Computer Science

Be, Electronics