Lead the customer-centric vision, strategy, and execution of the user experience design. Work closely with Project Managers and Senior Management to align the project development strategy with target audience needs, brand positioning, revenue goals, and team resources. Define and manage the user research plan and incorporate findings into the design process. Lead, mentor and guide a group of talented visual designers.

Controlling and management of project managers and execution of major projects for key company clients (including Loreal, Danone, Peugeot, Generali, Krka, Renault and several others). Responsibilities and tasks range from client acquisition, marketing strategy development to client consultation and coordination throughout the duration of the project.Main Job Tasks- Analyzing needs, developing and implementing solutions to optimize project delivery- Translating clients’ visions and goals into powerful, attractive and user-centric websites- Driving multiple clients and team resources and managing a variety of overlapping deadlines- Drafting and presentation of marketing solutions in the process of acquiring new clients- Effectively translating ideas into prioritized, actionable steps and documentation- Recruiting new staff

Served as the initial point of contact for resolution of desktop/workgroup-related problems in a 300-user environment. Troubleshoot, researched, diagnosed, documented, and resolved technical issues surrounding Windows NT, Windows 2000 Professional,Windows XP, Windows 2003 Server, MS Office, e-mail, Internet connections, and hardware/peripherals.

Redesigning of business processes and the associated systems and organizational structures to achieve an improvement in business performance using business reengineering software such as Promoto and Igrafx procces

An expert for electronic banking performing the customer service at Hal E-Bank users. Adapting services to the needs and wishes of users, and included: software and communication equipment parameter settings, effective Hal E-Bank functioning, installation of smart card readers, installation of Hal E-Bank client software and in the work with the bank and teaching clients how to use the application.