Telstra Purple empowers organisations to realise their potential through meaningful digital transformation. An IT professional services, solutions and managed services organisation that simply delivers. We empower our customers with the right team of experts who leverage our unrivalled global partnerships and our advanced network and adaptive capabilities. Our experts will align to your method of working, and help to deliver against your key performance objectives.I am an Account Director tasked with bringing new companies to the business, develop long term relationships with them and help them transform their businesses through IT Consultancy and Delivery.

Having never taken a gap year, this is something I had been longing to do as my career progressed and I am so glad I finally followed through with it. The most amazing time travelling through Europe over the course of 9 months, with particular highlights being Madrid, the Paris Olympics and a tour of southern Italy consuming all the coffee and pasta imaginable.The time off also gave me extra time to spend with my family (especially my young niece and nephew), help one of my best friends build a house and recharge for the next chapter!

Kerv Collaboration & Compliance help businesses overcome modern challenges associated with communications complianceMicrosoft Teams and Enterprise Telephony experts:As a Microsoft Partner, we can help you harness like Microsoft Teams, Voxivo and other enterprise telephony tools for automation, workflow and efficiency.Compliance experts in the financial world:We have years of experience and unrivalled technical knowledge, delivering ground-breaking compliance projects for global financial institutions. We are experts in compliance assurance and monitoring, ensuring organisations meet regulatory requirements with confidence.Guiding you through every step:Assisting customers in taking the next steps in the migrating, capturing and managing the evolving state-of-the-art communications compliance.Emerging channels compliance:Stay compliant on up-and-coming platforms like WeChat, Microsoft Teams, Signal, and WhatsApp.Collaboration platform expertise:Our experts work with you to deliver an integrated collaboration platform that’s specialist by design.

Spitfire are a leading independent business telecoms companies and put an emphasis on engineering skills and customer service. My position within Spitfire grew in parallel to the company. I began as a Customer Account Manager, working my way through the Channel side of the company up to the point where I became a Partner Account Manager - directly dealing with our largest channel partners and key customers. Key customer projects worked on:- Full MPLS implementation including Firewall as a Service for a multi-office security company - helping make their WAN more secure and manageable- Unified Comms phone system deployments - Enabled wide call centre features for businesses with busy sales and support teams requiring in-depth reporting, monitoring and call agent capabilities for call flow management- Full Data Connectivity provision (from Ethernets to FTTC) for a growing national golf business- ISDN Migration - Provisioned and project-managed a large on-site PBX with ISDN30e channels to SIP Trunks - 40% cost savings and made the customer ready for the 2025 switch-off- Business Mobile Migrations - Cost audits with a simple migration path leading to up to 30% cost savings annuallyMy role expanded so that I took on managerial responsibility, guiding a team of Account Managers. Key successes include:- 10% growth rate- All Account Managers trained up to CCNA level, enabling in-depth pre-sales technical conversations with customers- On-boarding of large customers with full Spitfire end-to-end solutions- Staff Training and Development programme, designed so every Account Manager received a structured training experience upon joining, with their development across sales and other core competencies tracked closely