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Tom Baker Email & Phone Number

Principal Infrastructure Engineer at Tripadvisor at Tripadvisor
Location: Bream, England, United Kingdom 7 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Role
Principal Infrastructure Engineer at Tripadvisor
Location
Bream, England, United Kingdom
Company size

Who is Tom Baker? Overview

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Quick answer

Tom Baker is listed as Principal Infrastructure Engineer at Tripadvisor at Tripadvisor, a company with 1 employees, based in Bream, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Tom Baker.

Tom Baker previously worked as Principal Infrastructure Engineer at Tripadvisor and Senior Infrastructure Engineer at Tripadvisor.

Company email context

Email format at Tripadvisor

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Tripadvisor

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Profile bio

About Tom Baker

A Linux engineer with over 12 years’ experience in IT. Thrives on working in a fast-paced and highly demanding operational environment.

Current workplace

Tom Baker's current company

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Tripadvisor
Tripadvisor
Principal Infrastructure Engineer at Tripadvisor
400 1st Ave, Needham, MA 02494, us
Website
Employees
1
AeroLeads page
7 roles

Tom Baker work experience

A career timeline built from the work history available for this profile.

Principal Infrastructure Engineer

Current

Needham, MA, US

Oct 2024 - Present

Senior Infrastructure Engineer

Needham, MA, US

May 2021 - Oct 2024

Infrastructure Engineer

Palo Alto, California, US

  • Operational management of global infrastructure across public and private cloud
  • Engineer for critical incident resolution including direct communication with clients when required
  • Liaising with development teams to raise bugs and request enhancements
  • Produce and maintain operational documentation
  • Participant in 24/7/365 on-call rota
Nov 2012 - Apr 2021

Infrastructure Administrator

San Jose, California, US

  • Monitoring and resolving alerts generated across multiple global systems
  • Dealing with hardware vendor and datacenters to arrange hardware replacements
  • Escalating technical issues to internal teams
  • Participant in 24/7/365 on-call rota
  • Escalation point from 1st line support function
  • Liaising with internal colleagues to help with project delivery and smooth adoption of changes
Oct 2011 - Nov 2012

Secure Messaging Specialist

San Jose, California, US

  • Building and deploying RPM packages to live Linux environment (mail servers)
  • Installing and managing TLS certificates across a mixture of email and web servers
  • Dealing with clients via email and telephone to resolve technical issues
  • Working alongside pre-sales team as a technical representative
May 2010 - Nov 2011

Support Centre Analyst

San Jose, California, US

  • Resolving incoming cases (90%+ first-time case resolution)
  • Escalating technical issues to internal teams
  • Providing a consistent high level of customer service to clients
  • Dealing with clients from across the globe
  • Contributing to internal technical and process documentation
Feb 2009 - May 2010

Noc Engineer

Star Technology Services Ltd
  • Reacting to alerts by raising service cases and contacting third parties and clients
  • Dealing with escalations from 1st line team
  • Carrying our regular checks of the DC to ensure its operational health
  • Participant in 24/7/365 rota
  • Dealing with remote hands requests
May 2008 - Feb 2009
Team & coworkers

Colleagues at Tripadvisor

Other employees you can reach at tripadvisor.com. View company contacts for 1 employees →

FAQ

Frequently asked questions about Tom Baker

Quick answers generated from the profile data available on this page.

What company does Tom Baker work for?

Tom Baker works for Tripadvisor.

What is Tom Baker's role at Tripadvisor?

Tom Baker is listed as Principal Infrastructure Engineer at Tripadvisor at Tripadvisor.

Where is Tom Baker based?

Tom Baker is based in Bream, England, United Kingdom while working with Tripadvisor.

What companies has Tom Baker worked for?

Tom Baker has worked for Tripadvisor, Broadcom Inc., Symantec, and Star Technology Services Ltd.

Who are Tom Baker's colleagues at Tripadvisor?

Tom Baker's colleagues at Tripadvisor include Matt Guillot, Blanch Taylor, Agnes Gao, Marla Dubin, and Gina Seh.

How can I contact Tom Baker?

You can use AeroLeads to view verified contact signals for Tom Baker at Tripadvisor, including work email, phone, and LinkedIn data when available.

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