Tom Barch Email and Phone Number
Tom Barch work email
- Valid
- Valid
- Valid
Tom Barch personal email
- Valid
Tom Barch phone numbers
My unwavering commitment to optimizing for customer success has allowed me to lead high-performing teams and drive growth and profitability for organizations. I am always looking for ways to conceptualize and introduce creative initiatives that achieve organizational goals, improve profitability, and increase employee engagement. I possess strong communication and interpersonal skills, which allow me to build productive relationships and impact technical and business outcomes at all organizational levels.The areas where I excel include:• Team Leadership & Development• Budgeting & Forecasting• Process Analysis & Optimization• Project Planning & Execution• Customer Satisfaction & Retention• Revenue & Profit Growth• Professional Services Management• Customer Success Management• Technical Support ManagementIf you're looking for someone who can lead your team to success, drive revenue growth, and provide exceptional customer service, I'm the professional you need. Let's work together to achieve your goals and exceed your expectations.
-
Chief Program Manager, Transportation | Ni Test And Measurement At EmersonNi (National Instruments)Austin, Tx, Us -
Chief Program Manager, Transportation | Ni Test & Measurement At EmersonNi (National Instruments) Apr 2024 - PresentAustin, Texas, United States• Managed delivery of complex customer solutions and services through multiple routes to market at top transportation accounts, collectively worth over $30M in annual revenue.• Led the creation and improvement of financial dashboards, processes, and reporting templates to increase visibility and drive accountability of the Customer Program Management Team. -
Principal Program Manager, Transportation | Ni Test & Measurement At EmersonNi (National Instruments) Apr 2022 - Mar 2024Austin, Texas, United States• Managed delivery of complex customer solutions and services through multiple routes to market at top transportation accounts, collectively worth over $30M in annual revenue.• Led the creation and improvement of financial dashboards, processes, and reporting templates to increase visibility and drive accountability of the Customer Program Management Team.• Spearheaded the creation of the Program Manager role for partner-delivered solutions, ensuring realization of over $4M in revenue through the execution of a successful pilot program.• Developed a compelling business case and secured executive leadership buy-in to scale the partner-focused Program Manager role, ensuring sustained growth and profitability.
-
Senior Manager, Resource Management Office & Resident Engineering ServicesNi (National Instruments) Jun 2019 - Mar 2022Austin, Texas, United States• Started the Resident Engineering Services program and grew it into a $2M+ per year professional service line, drawing upon abilities in executive influence, services selling, budgeting, strategic planning and processes implementation.• Optimized forecasting, staffing, and subcontracting for all professional services projects, with an annual worth exceeding $65M, resulting in improved project delivery and customer satisfaction.• Defined, launched, and managed the NI Services Partner Program, facilitating flexible staffing by enabling subcontracting of up to 10% of services labor.• Attracted, trained, and mentored a high-performing global team of Program Managers, Resource Managers, and a Contracts Manager, resulting in increased employee engagement and talent retention.
-
Senior Customer Success ManagerNational Instruments Jan 2018 - May 2019Austin, Tx• Created the Customer Success Manager (CSM) role and proved its efficacy at a top NI Account, worth over $20M annually.• Designed and implemented best practices, processes, templates, and training programs to quickly scale from 1 to 8 CSMs.• Managed the execution of customer success plans to mitigate risk, ensure value realization, and address key technology and process gaps.• Established and tracked key metrics to measure the effectiveness of the CSM program and drive continuous improvement.
-
Group Manager, Applications Engineering Specialist - Embedded SystemsNational Instruments Sep 2013 - Dec 2017Austin, Tx• Led a team of 11 engineers and 1 manager, providing mentorship and coaching to support their professional development and meet business objectives. • Developed and managed customized service and support agreements tailored to meet complex customer needs. • Maintained strong relationships with key managers at top accounts, attaining repeat business and increased revenue.• Reduced operating expenses by successfully launching the Applications Engineering Specialist Team in Costa Rica, taking the initiative from ideation to a fully operational team of 6 engineers in a short time frame.
-
Staff Applications Engineering SpecialistNational Instruments Aug 2012 - Aug 2013Austin, Tx• Ensured successful project outcomes by delivering on-site and remote consulting services for customers' embedded test and control systems. • Taught complex NI courses, including High-Throughput LabVIEW FPGA and LabVIEW Real-Time, to enhance the technical proficiency of customers and drive customer success.• Improved efficiency and productivity by delivering technical support and development assistance to customers.
-
Instrumentation And Control Test System Design EngineerBechtel Marine Propulsion Corporation May 2008 - Jul 2012West Mifflin, Pa• Improved efficiency and quality of testing for Instrumentation and Control Systems used in naval nuclear propulsion applications by developing automated test systems using PXI and LabVIEW Win/RT/FPGA.• Attained a significant reduction in testing time and resources required by developing and executing automated regression tests on Instrumentation and Control cabinet software.• Conducted thorough system-level testing on complete Instrumentation and Control Suites to identify and resolve potential issues before release, increasing customer satisfaction and improving system performance. -
It ConsultantUniversity Of Michigan - School Of Natural Resources And Environment Oct 2004 - Apr 2008Ann Arbor, Michigan• Ensured the success of faculty and staff members by providing technical support for computers, LCD projectors, and various other peripherals. • Performed routine maintenance and replaced internal hardware components of Dell Computers and various other electronic equipment. -
Powertrain Controls Engineering InternGeneral Motors Jun 2007 - Aug 2007Milford, Mi• Streamlined fuel level sensor mapping and fuel gage calibration by developing tools for automation.• Proved effectiveness by evaluating fuel gage filter coefficients on production and future vehicles. -
Infotainment And Telematics Performance Engineering InternGeneral Motors Jun 2006 - Aug 2006Milford, Mi• Automated the collection and storage of AM/FM reception ride trip data through the development of a centralized database in Microsoft Access.• Measured impedance and gain of several vehicle antenna systems.
-
Interior Lighting Controls Engineering InternGeneral Motors Jun 2005 - Aug 2005Warren, Mi• Accelerated pre-production testing through the construction of subsystem benches for detailed subsystem verification (DSV) testing.• Modified and verified lighting calibrations for common architecture body controller module (using GMLAN).
-
Vehicle Wiring Engineering InternGeneral Motors Jun 2004 - Aug 2004Warren, Mi• Developed skills in reading and revising blueprints. • Provided plant support and wrote build site directions to correct anomalies.
Tom Barch Skills
Tom Barch Education Details
-
Electrical Engineering
-
Electrical Engineering
Frequently Asked Questions about Tom Barch
What company does Tom Barch work for?
Tom Barch works for Ni (National Instruments)
What is Tom Barch's role at the current company?
Tom Barch's current role is Chief Program Manager, Transportation | NI Test and Measurement at Emerson.
What is Tom Barch's email address?
Tom Barch's email address is tb****@****ich.edu
What is Tom Barch's direct phone number?
Tom Barch's direct phone number is +151268*****
What schools did Tom Barch attend?
Tom Barch attended University Of Michigan, University Of Pittsburgh.
What are some of Tom Barch's interests?
Tom Barch has interest in Labview.
What skills is Tom Barch known for?
Tom Barch has skills like Testing, Labview, System Design, Fpga, C++, C, Certified Labview Architect, Doors, Java, Visual Basic, Vhdl, Verilog.
Who are Tom Barch's colleagues?
Tom Barch's colleagues are Pávai Viktor, Mészáros Csaba, Sheik Mohamed, Olivier Laurent, Hang Cao, Paola Sánchez, Kirthanraj Nagarajan.
Not the Tom Barch you were looking for?
-
-
2delphi.com, delphi.com
-
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial