Tom Barklamb Email & Phone Number

Bristol, Gb

Bristol, England, United Kingdom

Bristol, England, United Kingdom

Bristol, England, United Kingdom

5 month contract:- Scrum Master responsible for one of the newly formed sprint teams- Manager of the technical support and maintenance team (operates in a Kanban process) - Fast moving and quick to react environment that’s constantly shifting - Bridging the gap between the tech and client services departments - Bringing in new processes for how technical issues are addressed in order to increase efficiency and mitigate risk

Bath, England, United Kingdom

1 month contract:- Implementing new agency wide Agile initiative across cross functioning squads- Running all Agile ceremonies- Training and coaching the Agile ways of working

Bristol, England, United Kingdom

End-to-end delivery of web builds across Wordpress and Craft CMS- Statement of Work and RACi documents- Budget management and estimations (Planning Poker) - Initial requirement capture- Running UX discovery and persona workshops- Defining scope and mitigating risk as early as possible- Managing the UX and creative outputs and ‘translating’ these for non-digital natives - Sitemap / Information Architecture - Wireframe prototyping - Full suites of responsive designs with component libraries- Writing functional specification and user stories (whilst being involved in the technical specification)- Running the entire build: - Daily Stand Ups - Resource Management - Removing Blockers - Managing Stakeholder Expectations - Sprint Planning and Retros - Client Demonstrations- Triaging issues raised during internal QA and client UAT- Managing deployment procedure with dev-ops- Running project retros to gain learnings for the next delivery

Bristol, United Kingdom

Managing multiple projects using both AGILE and waterfall methodologies involving sprint planning, issue/story backlogs, daily scrums/stand ups with the development team, and client demonstrationsDelivering these projects for a Global ‘blue-chip’ client including:o Building and updating the app in iOS and Android (so 2 different languages Swift / Xamarin)o Updates to the websites to improve SEOo eCRM builds and updates to the CMS programo Social media campaignso Digital bannerso Data warehouse and architecture buildso Creative campaigns including; Concepting, UX analysis and wire-framing, copy-writing, design phases, html front end builds, and then back end integration into the websiteso Direct mail / Print campaignsAccountable for the data solutions team within the agency and the delivery of their work-streamDeciphering client briefs and ensuring the right level of detail is provided to the resources working on the projectResponsible for maintaining healthy client relationships with good communication and well managed expectations, allowing for any potential obstacles to be overcome early on so as not to affect deliverability Project ownership that includes full control over the available developer resources and budget. This gives me accountability for projects running to deadline, and to ensure that they are profitable for the agencyReporting to key stakeholders, both internally and externallyExperienced in using a variety of project management software including Atlassian JIRA, Confluence, MS Project, Visual Studio, Trello, Podio, Slack, MS Teams and Resource Guru (plus internal Intranet PM tools)

Bristol, United Kingdom

Managing a web development team across several projects, building existing and new websites with CMS integration (Umbraco and Sitecore) within a vibrant agency environmentWorking with the AGILE methodology of project management involving sprint planning, issue/story backlogs, daily scrums/stand ups with the development team, and client demonstrationsResponsible for maintaining healthy client relationships with good communication and well managed expectations, allowing for any potential obstacles to be overcome early on so as not to affect deliverabilityProject ownership that includes full control over the available developer resources and budget. This gives me accountability for projects running to deadline, and to ensure that they are profitable for the agencyExperienced in using a variety of project management software including Atlassian JIRA, MS Project, Visual Studio, Trello, Podio, Resource Guru

London, United Kingdom

Campaign creation and ownership from brief to realisation – I had the responsibility of overseeing the marketing campaigns for several brands from the point of acquisition, through to retention and reactivation of customersExperience in using Project Management tools (MS Project) to organise campaigns including a 6 month total revamp of the registration process which involved the coordination of several key departments including development, design, and configurationUsing CRM software tools to interpret customer data for key behaviours and segment accordingly, I was able to gain incremental ROI on my campaigns – For example; the right data segments and AB testing increased the recently acquired customer conversion from 18% to 26% (industry competitor average 23%) Heavily involved in the creative design process with a big focus on briefing. I am able to draw from my creative background at University to create thorough, coherent briefs in a style preferred by designers Cross channel digital marketing incorporating web, email (template building and scheduling through Exact Target), updating social media (client Twitter feeds/Facebook pages), SMS, and direct mail (briefing print agencies) Pre/Post campaign analysis and reporting results back to clients as well as our Directors and Heads of DepartmentManaging client relationships and providing solutions to objections Heavy focus on ensuring the customer journey was as coherent as possible with clear call to actions – I would utilise our in house content management system to edit site copy, move/change banners, and change CTAs to make processes such as registration and purchasing more user friendly

London, United Kingdom

• Responsible for the acquisition and consolidation of all new business• Improving sales volume for existing customers• Forging new business partnerships and securing contracts • Negotiation of deals with customers and suppliers• Price-setting responsibilities

London, United Kingdom

• Account and contract management of independent outlets• Supervising equipment distribution and installation• Procurement of new product distribution points• Working towards business and individual KBI’s• Market research

Bachelor Of Arts (Ba), Fine And Studio Arts, 2:1

A Levels/Gcse'S