It Network Service Technician
IT Network Service TechnicianVoice and Data Network Specialist (VDNS) as well as a Cisco VoIP technician, Cisco Call Manager administrator, Active Directory administrator, Cisco Unity Voice Mail adminitrator, Wireless Access Point technician and service support, diagnosed and maintained the Uniniversity-wide wireless network (WLAN/LAN). CATV service technician, DSL installations and maintenance, Fiber Optic service and repairs, outside cable plant installations and management. Performed all Add, Moves and Changes. Installed and repaired network data services to all student dorms, faculty housing, and staff departments. Privided accurate service request documention entered into network data base and completed network service billing.