• Assist with Internal and external security Audits (NIST, CMMC)• Author Process Docs and Architecture diagrams for environment• Architect Hyper-V solutions for ITAR project• Technical Manager for a multi-international team of engineers• Process design for change and incident management• ITIL Certification and ADO Project Management• Handle and report KPI’s• Deployment for Hybrid cloud solutions in factory• Fly globally to assist with factory installations• Assist with Support staffing for Tier 1 in India• Formulated chargeback model to customers and partners to realize spend• Present QBR for vendor company to executives• Author technical documentation and training for Tier 1 & 2• Drove RCA for cross platform incidents• Have sustained 100% uptime for SAN environment for over 13 years

• Manage the team of 10 engineers, 2 vendors and 2 residents• Maintained a $20+M/Year budget for Capex and Opex• Partnered with DB teams to design high performance solutions• Environment was ~4PB and ~6K ports• Backups were ~1PB/Month• Documented and maintained KPIs for storage and backups• Designed SRDF solution for SQL multi DC architecture• Helped design a startup procedure for a data center• Assisted 1 Engineer for career move and retained the team over 3 years