Tom Benson Email & Phone Number

Saint Paul, Mn, Us

San Francisco, California, Us

Spearheaded the strategic growth of presales solution engineering efforts for the newly formed division supporting the Manufacturing, Automotive, and Energy (MAE) industries following the acquisition of Slack by Salesforce, aligning integration opportunities to expand the value of co-led negotiations. Cultivated opportunities to align and integrate Slack into the overall corporate vision and facilitated adoption across 550 core Salesforce sellers, presales, and strategic cloud teams to enhance the overall go-to-market approach.Led the MAE solutions engineering team and transformed into top-performing global team; directed team to secure the largest deal in Slack’s history in 2024.Coached, mentored, and led direct reports to produce key cross-cloud work in $1.6M greenfield deal, elevating involvement and contributing to $3.6M top-line revenue for Slack in 2023, contributing to $9M annual contract value partnership for Salesforce.

San Francisco, California, Us

Partnered with Account Directors, Regional Vice Presidents, Co-Primes, and Solution Engineers to generate $19M in new annual contract value across the central United States territory. Cultivated and grew relationships with C-level executives, business leaders, and IT resources to align, design, and demonstrate value-added C360 visions.Successfully drove the solution ideation for a large natural gas and utility company, resulting in a multi million dollar Service Cloud deal to enhance their digital customers’ experience across eight states.

San Francisco, California, Us

Aligned project teams on successful engagements for strategic Salesforce clients, across manufacturing, retail and insurance yielding 10/10 CSAT scores across all client feedback.Directed strategic Service Cloud recommendations across five businesses for a multinational conglomerate across multiple industries, aligning with the Global Customer Service Director and conducting discovery sessions with executive leaders to identify common challenges and reduce expenses across their customer support teams.

San Francisco, California, Us

Oversaw the performance of a team of eight direct reports and directed the delivery of customer engagements, serving as project manager to ensure customer success. Ensured presales support and achieved over $2M in client implementation revenue.

San Francisco, California, Us

Coached a team of 36 consultants and developers to champion the successful delivery of customer projects within established scope, budget, and timeline, while concurrently mentoring and developing talent, enabling employees to achieve short-term and long-term professional objectives.

Chicago, Il, Us

Senior business role on Salesforce implementations, collected business requirements and managed delivery of successful projects between client business and technical teams.

Mascot, Nsw, Au

CRM management of sales facing processes for funnel and activity management. Develop custom applications to enhance the quality and frequency of sales driven data. Manage, coach and report to executive branch regarding business forecast for 30, 60, 90 days forward.

Mascot, Nsw, Au

Designed, developed, and continually improved the CorporateExpress.com website. Gathered requirements to create and build company micro sites. Responsible for complex, strategic account integrations. Effectively managed relationships with Corporate Express’ largest strategic customers.

Mascot, Nsw, Au

Responsible for new account development within designated territory. Fruitfully managed and grew strategic, high level customer accounts. Successfully worked as part of sales team in order to meet and exceed monthly and annual sales goals.

Carefully organized and implemented curriculum in all subjects to meet district standards. Skillfully managed up to 31 3rd graders daily. Maintained contact regarding student progress with parents and staff throughout the school year.