Tom Bergquist, Cpcu, Api Email & Phone Number

Novato California & Seattle Washington

Seattle Wa

Manager accountable for leading and developing a team of up to 17 underwriting professionals responsible for making decisions to achieve profit, growth, retention and agency satisfaction objectives. The results consistently exceeded expectations in quality, productivity, agency management and agency satisfaction. Directed the California underwriting team for 15 years working with over 2600 independent agencies and over $900M in written premium. Results consistently exceeded growth, retention and non-catastrophic loss ratio objectives for all lines of business. Agency Satisfaction Survey results of 90%+ consistently exceeded the objectives and were the highest results for all regions.Collaborated with Product, Distribution, Legal, Compliance and Agency Communication introducing product changes and resources for internal and external partners. Contributed to Catastrophe Management in California including Wildfire Management and Earthquake monitoring.Collaborated closely with Compliance, Claims and Legal on coverage dispute resolution, coverage challenges and market conduct exams. Represented the company in litigation including appearing for depositions and trials. Created and presented training materials to internal and external business partners to better understand products, insurance contracts and underwriting objectives.

Seattle Wa