SUMMARY20 years Operations and Service Management experience with excellent customer skills. Positive Operations track-record includes successful budget management for Field Service, Operations, and Customer Support. Successful Marketing experience includes new product roll-outs and service product development and management. Experienced in increasing team efficiency within operations and service organizations. Proven track record in providing customer satisfaction for managed delivery groupsSpecialties: SPECIALTIESService Management, Operations Management, Process Control Engineer, Applications Development, Industrial Controls and Automation, Contract negotiations, Customer Relations, Process Improvement, and Budget management.
Listed skills include Process Control, Management, Automation, Process Automation, and 5 others.