Tom Fox Email & Phone Number

San Diego, California, US

• While at Tandem, I moved through roles of increasing responsibility, receiving several promotions for leadership, strategic approach, and continuous improvement mindset. I lead the entire HR function including a team.
• Spearheaded the COVID-19 response efforts by designing processes that ensured operational effectiveness and production excellence while addressing the increase in demand. Also leading the effort to return to offices.
• Formulated and launched the employee communication strategy during the pandemic with a key focus on mobilizing a remote work option, as well as a commitment to transparency and flexibility.
• Improved employee satisfaction and enhanced workforce benefit options by advocating for and implementing a 401(k) plan with company match.
• Led the effort to consolidate 5 buildings into one by securing a corporate campus (185K sq ft campus) in San Diego. Negotiated the lease and will oversee the construction, transition, and ongoing management of the new.

San Diego, California, US

• As Vice President of HR, my noteworthy achievements and contributions included:
• Partnered with finance leaders to select and implement a new HRIS, replacing two previous systems and allowing for a streamlined and consolidated HR and payroll system.
• Expanded the Tandem footprint by opening a sales organization in Canada. Built the sales force, established the HR and recruiting function, and hired the clinical education team of ~25 employees.
• Championed employee career development and mobility by constructing a learning and development curriculum that centralized L&D processes across the organization, allowing for easier access for staff.

San Diego, California, US

• While in this Senior HR Director role, my key accomplishments included:
• Built and sustained relationships across the organization to enable rapid identification of problems, foster open communication for resolution, and allow for tactful execution of key initiatives.
• Established open lines of communication across the sales teams to develop strategies for reducing turnover. Incorporated a sales support role to enhance transparency, set clearer expectations for sales reps, and.
• Created a Diversity, Equity & Inclusion function to align with organizational values. Developed an Advisory Board and Subcommittees made up of employees and organizational leaders to discuss diversity strategy.

San Diego, California, US

• As HR Director, my noteworthy accomplishments included:
• Envisioned, created, and employed a 12-week internal career development program for leaders (Emerging Leaders), including the development of the program methodology, training, and nomination process.
• Established a 16-week training program for existing leaders focused on performance management, coaching and mentoring, and a 360-feedback tool with the intention of sharpening leadership abilities and promoting.
• Formulated a steering committee consisting of one group in each organization dedicated to scaling teams, creating budgets, setting measurable goals, improving processes, and developing people.

Carlsbad, California, US

• In this role, I served as strategic business partner for 500+ employees in commercial sales organization and corporate infrastructure groups. My accomplishments include:
• Led the HR team through the successful transition from PeopleSoft to SAP.
• Implemented an HR Service Center/Business Partner model to reduce the overall HR footprint while providing a higher level of service.
• Spearheaded a complete redesign of the sales incentive compensation structure to align with corporate strategies.
• Built a LEAN team to execute an HR project for addressing an inadequate payroll and HRIS process, delivering a drastic improvement and a 3-day reduction in time for the HR offer process.

Chicago, IL, US

• As HR Director, I oversaw client facing HR services including employee relations, recruiting, talent management and compensation for 10 regional offices in 4 states. I also provided strategic HR support for regional.
• Led the complete redesign of the national HR function from a traditional generalist model to a shared services and business partner model based on strategic organizational needs.
• Created and implemented an ‘Upward and Lateral Feedback’ process for partners within the firm to enhance professional/career development.
• Partnered with senior leadership to define a long-term strategy to create a high performance culture in each office.

US

• I supported executive leadership with a company wide strategy to enable rapid response to the changing landscape of the mortgage industry. I developed and executed a strategy to create a more adaptable and variable.
• Partnered with operations to design and implement productivity-based metrics for sales and production roles reducing staffing levels at each branch by 15% with more than a 20% increase in productivity.
• Designed and implemented a Talent Management strategy to aid in succession planning and training for leadership roles in sales and production.
• Revised the compensation program for Sales and Production to support strategic objectives resulting in a 20% increase in key broker penetration.

• As Director for Disney, I established the labor relations strategy for the Disneyland Resort including two theme parks, three hotels and a retail, dining, and entertainment venue with 20K+ employees (approximately 85%.
• Developed a limited work program for employees to reduce workers’ compensation and disability costs.
• Evaluated each CBA against the overall labor strategy and systematically developed a bargaining strategy for each agreement to include reducing the overall number of employees, maximizing hours of existing employees.
• Headed negotiations for initial agreements for new theme park and hotel to support expansion by reaching agreements with unions that enabled the company to reach favorable operational terms.

Master Of Science - Ms, Labor Relations And Human Resources Management

Bachelor Of Science - Bs, Human Resources Management