Tom H. Email & Phone Number

Tom H. is a Consulting Partner at mext consulting (part of the mext/Duxton consulting group) at mext consulting (part of the mext/Duxton consulting group). He possess expertise in strategy, business strategy, product management, management, strategic planning and 25 more skills. Colleagues describe him as "Tom hired and managed me in the role of Customer Insights Analyst within his Customer Insights & Strategy team at Lumo Energy. Over the years, Tom has provided invaluable guidance and direction to my development as well as exposing me to new concepts within the CX space and further rounding out my professional toolkit. Tom's collaborative approach and democratic leadership style - while remaining results driven - creates a work environment that's open to ideation and… Show more" and "Tom and I have worked on a large CX project within Guild Insurance building a customer focus and delivering an episode by episode audit of the complete customer journey. Tom’s work has been key to identifying and implementing opportunities that improve the customer experience and in many cases have not been able to be previously addressed because of their unrecognised value. Tom is patient and resilient both qualities he has used to push outcomes to a great outcome for both Guild and… Show more"

Listed skills include Strategy, Business Strategy, Product Management, Management, and 26 others.