Thomas Bock Email & Phone Number

Charlotte, NC, US

London, GB

• Joined the leadership team of EY's Financial Services Organization (FSO) before transitioning to a new leadership role in the Technology Transformation NextGen TechOps (TT/NGTO) practice.
• Implemented a technology governance framework focusing on people, process, and technology standards supporting a national automotive chain acquisition including tool and application rationalization and dispositioning.
• Developed and led a project and portfolio management “factory” to strategically rationalize, effectively monitor, and optimally deliver a series of technology roadmap initiatives for a Fortune 100 pharmaceutical.
• Conducted a granular analysis from a time zone perspective of supply chain flows and distribution network impacts, informing and bolstering a leading retail chain's expansion strategy.
• Created a shared environment strategy to maximize application development throughput and accelerate project delivery for a regional power and utility company.
• Established from scratch a leaner and more cost-efficient organizational model and implementation roadmap for a multi-state healthcare group following key merger and acquisition activities.

San Diego, CA, US

• Served in a dual capacity as Chief of Staff to the CTO and Head of Quality Assurance in support of a $100MM project portfolio. Expedited market delivery and realized significant cost savings by instituting innovative.
• Built and managed a Quality Assurance team of 30 onshore employees, 30 on-site contractors, and 200+ offshore resources.
• Initiated and led a vendor evaluation, selecting a strategic testing partner for the new LPL Testing Center of Excellence.
• Realized $5MM+ savings in the first year via effective onshore/nearshore/offshore strategies and economies of scale.
• Provided direct and indirect oversight of budgets, financial analysis, financial forecasting, and departmental staffing.
• Represented Technology Operations on Change Advisory Boards, Audit Committees, and Risk Assessment exercises.

New York, NY, US

• Commissioned to strategize a roadmap and resource plan for a nascent Configuration Management Department. Streamlined the infrastructure asset landscape to curtail licensing costs, recover capacity, and provide asset.
• Rolled out Maximo CMDB, covering applications, middleware, servers, and databases.
• Consolidated existing asset databases onto the new CMDB platform, leveraging automated discovery capabilities.
• Confirmed and certified asset interdependencies, establishing a regular reporting and review process.
• Facilitated legacy system retirement, reducing support and licensing cost exposure.
• Mentored and trained new team members, fortifying their technical skills and career growth.

Mooresville, NC, US

• Guided Tools, Environments, and Configuration (TEC) Team, leading the institution of a governance model and centralized software change, configuration, and release processes.
• Rationalized software configuration and development tool inventory, renegotiating cost-effective licensing terms.
• Consolidated and migrated mainframe application development environments to next-gen data centers.
• Developed a shared environment strategy to optimize usage and expedite environment setup and takedown.
• Collaborated with IBM on a business value assessment for test data, streamlining data refresh processes.
• Transformed a team of diverse professionals into a cohesive, high-performing organization.

New York, New York, US

• Career path growth from Technology Analyst III to Vice President, with senior leadership roles in Data Center and Desktop Hardware Maintenance, Technology Asset Management, Application Services, and Change and.
• Provided move/add/change support for over 15,000 servers and 20,000 desktops in the NY/NJ metropolitan area.
• Managed a cross-functional team of 5 direct managers, 75 employees, and a $15MM budget.
• Automated monthly vendor asset feeds, invoice processing, cost center allocations, and chargeback formulas.
• Pioneered the use of handheld scanners to track asset lifecycle activity from procurement to disposal.Change and Configuration Management Leader, Application Services Department (1994-2005)
• Rationalized all production source code and executables for new change management software conversion.