Thomas Bock Email & Phone Number

Charlotte, Nc, Us

London, Gb

Joined the leadership team of EY's Financial Services Organization (FSO) before transitioning to a new leadership role in the Technology Transformation NextGen TechOps (TT/NGTO) practice. • Implemented a technology governance framework focusing on people, process, and technology standards supporting a national automotive chain acquisition including tool and application rationalization and dispositioning.• Developed and led a project and portfolio management “factory” to strategically rationalize, effectively monitor, and optimally deliver a series of technology roadmap initiatives for a Fortune 100 pharmaceutical company divestiture.• Conducted a granular analysis from a time zone perspective of supply chain flows and distribution network impacts, informing and bolstering a leading retail chain's expansion strategy.• Created a shared environment strategy to maximize application development throughput and accelerate project delivery for a regional power and utility company.• Established from scratch a leaner and more cost-efficient organizational model and implementation roadmap for a multi-state healthcare group following key merger and acquisition activities.• Developed a standard set of continuous improvement metrics and KPI’s to measure engagement success.

San Diego, Ca, Us

Served in a dual capacity as Chief of Staff to the CTO and Head of Quality Assurance in support of a $100MM project portfolio. Expedited market delivery and realized significant cost savings by instituting innovative processes and tools for Corporate Systems and Advisor facing products, leveraging both waterfall and scaled agile (SAFe) delivery methodologies. • Built and managed a Quality Assurance team of 30 onshore employees, 30 on-site contractors, and 200+ offshore resources.• Initiated and led a vendor evaluation, selecting a strategic testing partner for the new LPL Testing Center of Excellence. • Realized $5MM+ savings in the first year via effective onshore/nearshore/offshore strategies and economies of scale.• Provided direct and indirect oversight of budgets, financial analysis, financial forecasting, and departmental staffing.• Represented Technology Operations on Change Advisory Boards, Audit Committees, and Risk Assessment exercises.• Collaborated with senior and C-level leaders across all technology areas to implement a division-wide career framework. • Implemented automation for daily business application sanity checks, stability verifications, environment validations, and regression testing.

New York, Ny, Us

Commissioned to strategize a roadmap and resource plan for a nascent Configuration Management Department. Streamlined the infrastructure asset landscape to curtail licensing costs, recover capacity, and provide asset relationship transparency.• Rolled out Maximo CMDB, covering applications, middleware, servers, and databases.• Consolidated existing asset databases onto the new CMDB platform, leveraging automated discovery capabilities.• Confirmed and certified asset interdependencies, establishing a regular reporting and review process.• Facilitated legacy system retirement, reducing support and licensing cost exposure.• Mentored and trained new team members, fortifying their technical skills and career growth.

Mooresville, Nc, Us

Guided Tools, Environments, and Configuration (TEC) Team, leading the institution of a governance model and centralized software change, configuration, and release processes.• Rationalized software configuration and development tool inventory, renegotiating cost-effective licensing terms.• Consolidated and migrated mainframe application development environments to next-gen data centers.• Developed a shared environment strategy to optimize usage and expedite environment setup and takedown.• Collaborated with IBM on a business value assessment for test data, streamlining data refresh processes.• Transformed a team of diverse professionals into a cohesive, high-performing organization.

New York, New York, Us

Career path growth from Technology Analyst III to Vice President, with senior leadership roles in Data Center and Desktop Hardware Maintenance, Technology Asset Management, Application Services, and Change and Configuration Management.Data Center and Desktop Hardware Maintenance Leader, Data Center Services Department (2005-2009)• Provided move/add/change support for over 15,000 servers and 20,000 desktops in the NY/NJ metropolitan area.• Managed a cross-functional team of 5 direct managers, 75 employees, and a $15MM budget.• Automated monthly vendor asset feeds, invoice processing, cost center allocations, and chargeback formulas.• Pioneered the use of handheld scanners to track asset lifecycle activity from procurement to disposal.Change and Configuration Management Leader, Application Services Department (1994-2005)• Rationalized all production source code and executables for new change management software conversion.• Implemented CA-Endevor change management software and related procedures, replacing home-grown processes.• Led large scale application remediations such as Euro Conversion, Y2K, Decimalization, and T+3.• Automated production migration tasks such as DB2 binds, CICS new copies, and report definitions.