Leveraging Innovation and Technology for a Safer, Healthier, More Efficient, and Sustainable Workplace

• Manage contract and relationship for globally recognized retail client totaling 25M+ sq.ft across the United States and Canada• Accountable for winning one of the largest integrated facility contracts in ISS North American history• Responsible for solution of integrated facility management outsourced bid pursuit for an international portfolio• Supported pricing, costing and sales teams for key IFM bid pursuit• Lead thousands of direct and indirect reports• Creation and execution of a multimillion-dollar operating budgets for assigned international Key Account• Supported roll out of industry leading autonomous robotic solution for globally recognized retail client to augment cleaning quality at select portfolio locations

• Manage contract and relationship for technology sector clients totaling 1.27M+ sq.ft across the United States• Creation and execution of a multimillion-dollar operating budgets for assigned Key Accounts• Lead 140+ direct and indirect reports to consistently exceed contractual requirements and/or KPI’s• Realized over $240,000 in annual cost savings in addition to over $575,000 in cost avoidance for technology client in contract years 2017 through 2020• Reduced energy expenses for technology client in Arizona region by $125,000/year through HVAC technology innovations and BMS program modifications• Grew technology client contract globally into European region• Priced, Negotiated and Extended technology client contract an additional 5 years with no material price increase across a 7 year partnership• Reached 2.5+ years recordable injury free safety record due to best practice safety culture and training programs• Achieved industry leading employee turnover rate of under 34% for technology account in 2020• Designed an industry first “Virtual Experience Management” Program to ensure Facility Management adapts to the post-pandemic workplace models of the future• Attained internal “Lighthouse Accreditation” for technology client account in 2020 and 2021 denoting Best in Class contract execution

• Management of ~3,700,000 industrial manufacturing property sq.ft. with a regional footprint including the largest site in the real estate portfolio• Administration of a multi-million dollar budget and leadership over a 25+ employee team• Motivation of teams under my leadership to successfully save over $1,000,000 in annual site costs to date• Driving the creation & delivery of over 200 energy reduction projects with over $400,000 in annualized utility dollars saved to date• Executing national account level project management support• Achieved status on the account as the corporate campus sustainability & custodial subject matter expert• Nominated for FM Team Player of the Year in 2014 & FM of the Year in 2016

• Multi-site management of 1 million building square feet• Regional soft services oversight for 6 million square feet of properties in Arizona• Multi-million dollar budget management• Energy Management : Participated in creation & delivery of over 150 site energy reduction projects during JLL tenure• Corporate Campus Recycling & Custodial subject matter expert• Leadership of 20+ employees

• Multi-site management 1 million building square feet• Created site sustainability program which provided client approximately $65k annual cost savings, $20k+ in 2013 rebates as well as a 40% diversion rate increase in 2013.• Performed detailed audit of property invoicing that refunded client $20k in missing rebates• Vendor Management• Energy Management• Operations Management of 5 employees

-Managed 3.0M sq.ft of industrial semiconductor manufacturing properties across Arizona region-Directed a 50 employee team and multiple subcontractors to achieve Class A campus cleanliness goals-Achieved solid waste program diversion rate of 90% at semiconductor manufacturing campus in 2011&2012-Secured contract and executed recycling program for a $5B construction project (FAB 42) achieving a 95% project diversion rate which contributed to the factory’s LEED Silver Certification-Designed and introduced composting program for semiconductor manufacturing campus that was later adopted in client’s facilities statewide-Secured and implemented projects/contracts on site grossing $200k+ in new sales-Voted “Most Likely to Succeed” by fellow management colleagues

-Managed daily corporate operations, customer service, and affiliate relations for 400+ sales agents-Created 110+ page training manual for sales agents on company software and policies that significantly streamlined agent on boarding and improved corporate image perception-Maintained corporate websites’ content to clearly communicate product line and sales opportunities