Principal Program ManagerProvided leadership on 100+ state of the art multi-million-dollar, In-Flight-Entertainment system deployments, evaluated against customer satisfaction, schedule commitments, and budgetary goals.• Created specific, traceable, and actionable development requirements differentiated by functional groups, including Software, Engineering, Customer Support, Certification, etc., resulting in consistent and measurable team expectations.• Developed program plans, phase gate milestones, master schedules, key performance indicators (KPI’s), risk maps, and implemented action item tracker process (Trello, Teamforge, etc.), enabling real-time program focus and performance evaluation. • Performed collaborative deep-dive risk assessments to identify, classify, and develop mitigation plans for all issues based on probability impact quadrant mapping, leading to cost-effective way to lower potential risks.• Established and coordinated test and certification requirements aligned to product design requirements, verifying deliverables would be accurately tested for first pass customer satisfaction.• Conducted product deployment readiness reviews based on development phase gate schedules, ensuring smooth transition to customer implementation.• Performed and documented root cause analysis on all realized issues for risk avoidance on future programs

* Systems Engineer responsbile for development of functional wiring schematics for In-Flight Entertainment systems, on-aircraft installation support and troubleshooting.* Avionics Engineer responsible for Vendor Management of 777 Fly By Wire system components; Design Build Team leader.* Engineer in the Boeing Defense organization responsible for developing proposals, demonstrations and presentations to the Dept of Defense to meet a wide variety of DoD requirements. Held Secret Clearance* Software team member responsible for developing prototype demonstrations to meet Air Force requirements for classified airborne surveillance crew interface systems.