• Assisted in the course development process by building and formatting course content within the Canvas Learning Management System.• Audited online courses to ensure that they complied with web accessibility guidelines and online learning standards set by the state.• Created, designed, and edited course graphics and multimedia using the Adobe Creative Suite to improve course layout and navigation.• Collaborated with members of the Instructional Design team on various e-Learning projects utilizing various project management tools.

• Designed, built, and still currently manage a responsive, multi-page website for the company to demonstrate its core competencies. (ahtlol.com)• Provided accurate document archiving services to facilitate the efficient operation of a high-volume title company.• Supported the professional staff by organizing invoices, bank checks, and other financial statements to prepare them for audit.

• Created, reviewed and updated digital content and graphics for the Busch Gardens & Adventure Island Desktop, Mobile and PassMember websites, as well as the Busch Gardens Discovery Guide Mobile App.• Using Google Analytics, Searchlight Conductor, and SiteImprove, proactively monitored and edited web content to ensure it wasconsistent, optimized for top search engine results and free of all issues which could affect page rankings. This included enhancingcontent, headers and page titles, and updating canonical tags.• Collaborated with stakeholders from various teams and departments to plan, build, and test new microsites and e-commerce productsfor major park events and shows.• Examined analytical data and created reports based on weekly website and mobile app performance including total visits, conversionrate, top product performance and revenue generated through each digital channel.• Conducted grassroots marketing outreach events and represented the Busch Gardens and SeaWorld Brands by promoting park events,answering questions about promotions and park products and encouraging ticket sales.• Hosted Media and Radio personalities in the park during media days and radio remote broadcasts.