Tom Bugg Email & Phone Number

Cincinnati, Ohio, United States

Cincinnati, Ohio, United States

Business Development Manager, responsible for developing and fostering key relationships by helping customers save energy, increase their profits and make the world a more sustainable place with a key focus on corporate, healthcare and higher education markets.

Blue Ash, OH, United States

• Responsible for meeting with key clients; insurance agents, apartment associations, hospitality establishments, Educational communities and others to present services provided by Calloway Cleaning & Restoration
• Create and implement response programs targeting key client markets serviced by Calloway Cleaning & Restoration generating key new relationships and increased revenue
• Assist the owner in creating policies and procedures to create a positive work environment and growth of employees of Calloway Cleaning & Restoration

Cincinnati Area

• Reporting directly to the GM of the local Pella Distributorship, tasked with penetrating the residential and commercial sector and significantly increasing market share by targeting key influencers and decision makers.
• President award candidate from growing sales and meeting/exceeding goals set forth by GM of Pella.
• Leverage CRM and social media tools to cultivate and grow key accounts by initiating strategic relationships throughout a three-state territory.
• Responsible for planning and executing local, regional and national trade show events that attract key decision makers and influencers.
• Call on and present to Architects, Developers, and General Contractors to get our products specified and approved at the OEM level to grow revenue.
• Initiated on-site weekly lunch and learns/events to present new products, programs, and applications with emphasis on energy efficiency and also providing necessary Continual Education Units (CEU's) to architects.

Sharonville, OH

• Report to the Director of Multifamily and provide sales and project support driving Multifamily projects through a sales process.
• Mine lead sources, qualify and pursue opportunities to bid large projects.
• Assist Director of Multifamily to secure large owner/developer relationships.
• Provide take-off and design of the shelving systems for Multifamily projects.
• Track projects and follow up with the contacts to guarantee wins.
• Build relationships with architects, owners, developers and general contractors as well as our -independent dealers to serve them.

Sharonville, OH

• Build and maintain relationships with assigned dealer base
• Support the National Sales Manager throughout the dealer relationship to ensure sales goals are met
• Position and assist dealer utilization of tools provided by Organized Living during the onboarding and continuous improvement process to increase market growth
• Assist in coordinating sales efforts and planning with various internal resources
• Manage contact processes within Microsoft CRM software
• Follow detailed procedures with attention to detail and complete action items

•  Increased revenue in a two year period by a projected 2014 of over 80% Increased order intake by over 60%, quotes generation by 90%, new accounts by 50%, and email activity by 600%
• YTD 2014 exceeded current budget revenue by 40%,
• Conduct outreach to new and existing accounts either by phone or email to generate additional revenue and maintain professional business relationships.
• Implement new ideas to innovate the Trade program with the correct strategy and visions to run more effectively and contribute to the growth of Trade Program
• Interface with Trade customers to identify product to meet customer needs
• Responsible for exponential growth year over year – revenue and customer contact

• Assigned to corporate, “high profile” and strategic needs clients for high touch, personal satisfaction and “solution sales”
• Managing both commercial and retail customers identified as one who is a “full service” specialist assuming full responsibility for collection of required data for credit applications, to customer advice, to order.
• Combined offering of “value added” sales minded mentality, customer focused service, innovative problem resolution and a mature high energy demeanor creates a personality and attitude that “wears well” on clients.

• Recognized by management as a “high potential” professional with extraordinary interpersonal skills creating collaborative work environment with fellow associates and also highly touted by customers served.
• Excellent phone presence coupled with substantial product knowledge allowed for prompt resolution of problems with technical issues to exceed customer’s expectations.
• Quick learner with excellent adaptability to; master various processes, succeed in multiple work settings, take on new tasks with great proficiency has resulting in being handpicked to serve VIP/High Dollar customers.
• Tasked with multiple additional roles such as being assigned to challenging product Issues and managing through and resolving high level complaints from customers, management, and co-workers alike.
• Recognized as the “go to guy” and “team player” while assisting the team whenever needed including working overtime, assisting in the warehouse, help to train new hire employees and even going above and beyond to.

Bachelor'S Degree

Education record