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Thomas Cates is listed as Founder, Speaker, Thinker, Rainmaker, and Storyteller at Encompass-CX, based in Greater Boston, United States, United States. AeroLeads shows a matched LinkedIn profile for Thomas Cates.
Thomas Cates previously worked as Founder / Chief Storyteller! at Encompass-Cx and Professor at Isenberg School Of Management, University Of Massachusetts At Amherst. Thomas Cates holds Mba, Marketing And Entrepreneurship from The Wharton School.
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Mission: Empowering B2B professionals to forge long-term, mutually beneficial partnerships with their customers.Role: Founder & Chief Storyteller at Encompass-CX. At Encompass-CX, we’re dedicated to transforming how B2B companies manage and optimize their customer relationships. Leveraging advanced technology, our platform uniquely measures the strength of each business relationship, providing bespoke strategies to enhance engagement and drive revenue growth.Expertise: With a profound background in developing technology-based solutions for customer experience, I steer our company's vision, strategy, and execution. I hold two patents in customer loyalty measurement and have penned numerous articles on related subjects, underscoring my commitment to innovation and leadership in the field.Community Contribution: As a speaker and thought leader, I frequently share insights on topics such as Relationship Climate and effective customer engagement strategies. My goal is to inspire and equip professionals with the tools they need to achieve exceptional customer loyalty.Academia: Most recently, I've embraced the role of professor at the Isenberg School of Management, University of Massachusetts at Amherst, where I teach and mentor the next generation of management professionals.
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Waltham, Massachusetts, US
Encompass-CX's mission is to develop technology-based solutions to help our B2B clients drive revenue growth. At the company’s core is a SaaS Sales Intelligence and Client Retention System which optimizes 1:1 business relationships. Leveraging an analytic process based on decades of research, Encompass-CX measures the relationship strength of your clients.
Wellesley Hills, MA, US
Sherbrooke Capital is the leading venture capital firm focused exclusively on investing capital in the rapidly growing Health and Wellness industry.
Strategic management consulting firm
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Thomas Cates works for Encompass-CX.
Thomas Cates is listed as Founder, Speaker, Thinker, Rainmaker, and Storyteller at Encompass-CX.
Thomas Cates is based in Greater Boston, United States, United States while working with Encompass-CX.
Thomas Cates has worked for Encompass-Cx, Isenberg School Of Management, University Of Massachusetts At Amherst, The Brookeside Group, Sherbrooke Capital, Llc, and Sherbrooke Associates, Inc.
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Thomas Cates holds Mba, Marketing And Entrepreneurship from The Wharton School.
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