Tom Clutter Email & Phone Number

United States

Atlanta, Ga, Us

-Leads a cross-functional Agile team responsible for delivering continuous value to customers by crafting clearly defined user stories with sound requirements aligned to product feature roadmap.-Implement and leads continuous discovery practices to ensure clearly defined requirements and enable the prioritization of features based on customer experience and business value.-Builds out and maintains a product backlog tracking customer needs, features, and technical/security upgrades in user stories, prioritizing work to maximize business value leveraging Jira/Aha.-Mentor and coaches team members on Scrum principles and best practices, improving team capabilities and performance through a maturing Agile process supported by Jira reporting and building custom dashboards. -Facilitate agile ceremonies acting as scrum master including daily stand-ups, sprint planning, and retrospectives to ensure team alignment and efficient workflow on track with planned business initiatives.-Engages leaders cross-functionally with other technical teams internally and external to the organization to ensure clear dependency mappings.

Leverkusen, North Rhine-Westphalia, De

· Advocated with IT leadership and business stakeholder governance teams to prioritize system and process enhancements with the potential to improve communication in the customer experience by 75% through responding to customer feedback and NPI metrics.· Initiated and built relationships between cross-functional and global business units including: Marketing, Sales, Product Supply, Finance, Service and Distribution.· Designed and executed an end-to-end capability mapping and fit gap analysis process improving project scope confidence by 90%.· Built and led a new product team through executing a continuous discovery process, defining roles & responsibilities, and ensuring next project plan steps are met, improving team velocity an· Collaborated with PMO to design and implement a new project tracking approach based on Agility @ Scale with the outcomes of tracking and reporting progress updates to leadership teams.· Improved consistent stakeholder engagement by 75% with regular strategic discovery sessions and workshops with business stakeholders.· Built and maintained new business process assets with 95% fidelity to lead end-to-end change management and deployment iterations.

• Create project scope and estimates in collaboration with clients for ecommerce portals, learning platforms, custom mobile applications with ERP integrations.• Manage 6 global software development teams depending on the project and required technical architecture.• Create and maintain project timelines for a portfolio of 2-10 projects with key milestones, metrics and budgets that are shared with clients during weekly calls. • Consult potential clients and recommend technological architecture that will be the best fit based on best practices, client needs and future scalability.• Develop strategic partnerships with integration partners based on industry needs for client resources in finance, regulatory and compliance disciplines.• Conduct weekly project development meetings as scrum master to generate estimates for client approval • Create and maintain documentation for all development customizations and process change• Implement and configure API integrations for product, order and other related datatypes including Twilio for Customer SMS Messaging• Create process documentation for the following: Project Documentation Plan, Development QA Protocol, Business Process Discovery, Client Service Level Agreements.• Create SOWs and contracts for client facing projects based on customer needs and estimated development effort.• Implement a hybrid-Agile development method adjusted for project phase dependencies and client deadlines.• Create project testing and deployment plans to ensure minimal downtime and need for rollbacks or troubleshooting.

• Work collaboratively with business partners involved in the product development lifecycle to gather requirements for software tool development.• Facilitate meetings with a full stack development team to determine specifications, scope and deliverables for new applications or functionality. • Scrum master for weekly Agile project specific meetings with technical lead and the assigned development team.• Create Jira components (Projects, Epics, Stories) for new projects approved by the IT Steering committee with compiled requirements from business partners.• Prepare and prioritize Jira tickets in the backlog for sprint and points assignment in daily development stand-ups. • Write SQL queries to help facilitate conversations and workflows to create reporting specifications.• Write SQL queries to identify utilization of tools and data being provided to the business partners.• Create mockups and workflow documentation for new business processes including cross-functional SOPs and Work Instructions.• Assumed the role of Business Analyst and Project Manager on 17 departmental and cross-functional corporate projects including a rebranding initiative, financial institution changeover significant optimizations to the product development process and sales reporting. • Business Analyst and liaison for 3rd Party software vendor• Project Manager for ADA Compliance project including quarterly audits • Business Analyst responsible for 40% of all Jira tickets and performed QA on 10% of all Jira tickets annually

Omaha, Nebraska, Us

• Perform business process evaluations of new customers to identify risk and issues of software implementation. • Convert legacy data into compatible formats and import to create test process workflows in an ERP software with full GL backed accounting. • Build custom reporting for inventory management and accounting data to customer specifications. • Research and manage current tax liability information, rate configurations and best practices for consulting of customers in all states. • Implement multiple branch locations with cross branch inventory management, source to sell ordering parameters and subsidiary accounting ledgers. • Outline project timelines and perform training of system administrators as well as end users to maintain pace and comprehension of new processes.

Lincoln, Nebraska, Us

-Work with a development and product management team to assess and customize software functionality to fit customer needs-Maintain relevant information on industry trends and customer challenges being faced. -Prospect new customers and initiate the process of exploring their current data management and analytics protocol-Perform software demonstrations to illustrate the benefits of features, how they will improve and align business processes. -Develop relationships with industry certification bodies to ensure we are trending with the progress of certification protocol and customer needs. -Create conversions for new customer data and adjust to meet their standard operating procedures while maintaining GMPs or best practices by industry

Us

- Collaborate with the development team of 8 to create specifications for new software features based on quarterly schedule and customer priority.- Analyze and determine relevant data using MySQL functions and queries to implement customer reporting for inventory valuations between $1-7 million in new parts as well as manufacturing of machines and vehicles. - Assist with frontend user experience design and functionality through on-site customer interaction, feature development and workflow study.- Engage with customer management teams to determine an effective software implantation plan and training schedule for companies ranging between 10-65+ employees- Analyze inventory management methods to create workflow sequences to increase efficiency and stocking awareness.- Maintain and customize PHP plugins for client Wordpress websites backed by MySQL database. - Develop training material and technical documentation for predictive ordering system to assist customers in ordering and supplier evaluation.

An online Farmer's Market building connections and community between consumers and producers through the experience of Local food. Utilize bike courier distribution system, and market planning services we provide cost effective delivery on a daily basis of local food. -Building optimized food distribution networks between producers and consumers between Nebraska, Iowa and Kansas-Monitoring inventory and food safety protocol to ensure consumer safety and product quality-Social Media presence and promotion internally and for producer partners with weekly and monthly content. -Plan and execute community events to highlight products and company experience-Catering for private events with 5-60 guests including locally sourced, curated menus

• Invited, scheduled, coordinated guest speakers for monthly events in partnership with Nebraska Innovation Campus. • Collaborate with local and state level politicians and government organizations in producing of a quarterly event to create a community forum and networking space. • Build awareness of local public policy and collaborative efforts to create a more sustainable community through community engagement.

Lincoln, Ne, Us

Develop course curriculum focused on optimization models and analytics of customer or product data to forecast resource necessities and business trends. Instruct students on how to use JMP software along with Microsoft Excel to analyze data sets with range of variable types, and build regressions to help forecast.Outcomes:-A better understanding of variable types of data and statistical significance-The ability to identify the correct method to use when analyzing particular variable types and input model information-Develop a forecast for product inventory, sales or demand trends with 90-95% confidence, and have the ability to make recommendations from analysis

• Created menus and special dishes highlighting locally sourced produce, eggs, and protein with a seasonal focus when available• Collaborated with national craft brewing companies to produce events with exclusive menus and beer pairings• Forecasted sales using Excel to control inventory, reduce waste, and manage cost• Developed and managed social media content using Twitter, Facebook, and Instagram

-Preparing produce and proteins for service. -Maintaining proper inventory and food safety standards. -Cooking for volumes of patrons up to 1500 people.-Expedite the correct orders to customer satisfaction.-Collaborating to create daily and weekly special menu items.-Procuring and using locally sourced ingredients-Preparing, managing and executing large (100-600 patrons) event caterings.

Bachelor’S Degree, Logistics, Materials, And Supply Chain Management

Accounting And Business/Management