Thomas Cefaratti Email & Phone Number

Cleveland, Oh, Us

Cleveland, Ohio, United States

Columbus, Ohio Area

Responsibilities:•Develop effective account strategies to position and identify business development opportunities by determining customer needs, developing complex customer solutions, obtaining customer commitment, and successfully implementing developed solutions.•Monitor and maintain account relationships to ensure seamless integration of new business in order to meet the revenue and income objectives of Borden Dairy, while maintaining continued customer satisfaction.•Conduct financial analysis and structure proposals, develop cost, issue quotes, and submit transactions to Borden Customer Service•Demonstrate expert knowledge in all aspects of product lines and strong general knowledge of all products and services offered by Borden Dairy.Key Achievements:Increased large format sales by $1.5 Million from March 2009 to present.20% increase in product line units shipped since March 2009.After proven performance, was awarded a key account with annual sales of $5 Million per year.

Columbus, Ohio Metropolitan Area

Key Achievements:Increased Territory Sales by 15% from November 2008 through May 2009.Improved overall customer satisfaction within assigned accounts and new accounts.

Responsibilities:•Supervise the activities of unionized staff in receiving, processing, sorting and shipping operations in a timely, cost effective manner, consistent with established operations procedures and UPS. •Meet or exceed productivity goals established for operations functions.•Ensure accuracy of direct mail processing and preparation operations in accordance with UPS requirements, customer requests, and established procedures. •Train assigned on-site staff and follow-up to ensure work is accurate and complete.•Maintain confidentiality of all internal systems, procedures, and customer data and personnel information. •Establish and maintain positive relationships as needed with customers, operations staff, applicable UPS staff and vendors.•Plan and recommend appropriate staff levels consistent with workload demands. Key Achievements:Promoted from Part-Time Loader to Part-Time Operations Supervisor.Part of a Safety Awareness Team that, for the first time in night-sort’s history, passed the OSHA safety audit.Achieved 0 lost time incidents during duration of employment

Columbus, Ohio Area

Responsibilities:•Generate market share growth for Orlando Baking products within the Greater Columbus area.•Conduct sales presentations to specialty restaurants, restaurant chains, retail and grocer corporations, hospitals and universities. •Columbus Food Show coordinator and representative•Ensure good customer satisfaction and service.•Develop sales routes/territories to align with company strategies.•Manage product transport, delivery and distribution•Develop quarterly profit and loss statements•Manage the agency in accordance with the company's visual and operational standards.•Supervise and manage unionized Route Salesmen.•Responsible for the overall recruitment, training and development of talent and the performance management of their sales area.Key Achievements:The Greater Columbus market grew from $2.1 million to $2.6 as its Area Manager. With my professional, persuasive selling ability and presentation skills, I grew Orlando’s sales accounts from 250 in 2004 to 475 accounts mid-year 2008. Orlando Baking Company received an average of 1 filed grievance per month in 2003. As the Area Manger from 2004-08, there were 0 filed grievances.

Business Administration And Management, General

Diploma, Work Study