• Lead a team of 13 Project Managers, to deliver internal and client driven projects • Manage team resourcing and recruitment to meet Portfolio demand• Drive project governance across the team and their projects• Manage programs of high complexity• Lead client and subcontractor engagement • Introduce innovation and efficiency in the delivery of projects• Provide regular reports and updates on project and portfolio status to Senior Leadership • Manage high volume financials and budget across portfolio• Support, enable and empower Project Managers to work to their potential• Develop Projects Managers through continuous improvement and training plans

Led one of SSCL’s largest strategic projects for 2022, onboarding a government agency to SSCL BPO services in the HR, F&A & Procurement space, for circa 3000 employees. Achieving improved performance for the government agency and harmonized services across the parent government agency and realizing process improvements using robotics.

Lead Project Manager for UK & Ireland outsourced payroll transition, for 59 GE legal entities, for ~9000 employees

Project Managed multiple HR & Payroll integrations, - Payroll migration for Netherlands, ~600 employees, and Poland, ~ 4000 employees, delivering on global audit independence strategy - Payroll migration Netherlands. ~900 employees aligning to European payroll strategic partnership. - Small – medium HR & Payroll ERP transitions for multiple business acquisitions & dispositions across Europe for ~3500 employeesData workstream lead for global company portfolio restructure strategy. Managing ambiguity of global w-w process by driving conversations with global leaders & stakeholders to define delivery model, rolling out training, communications and execution to align global process. Regulating accuracy of data through detailed analysis to ensure correct processes are triggered and ensuring the correct documentation processing & OHR updates are complete. Acted up as Middle East Service Delivery Lead, rolling out One Team global initiative across the region, engaging with operational leaders and Global Ops teams. Raising awareness and increase knowledge of the One Team strategy through team and people collaboration and communication. Led detailed UK & Ireland HR & Payroll metric analysis to identify root cause trends and performance issues. Providing recommendations to local leaders and local People Ops teams, sharing best practice across the region. UK Service Ambassador, and European Communications Ambassador, supporting regional Service delivery teams and delivered on key communications and initiatives.

Supporting HR simplification and standardization initiatives across Europe for Recruitment and Onboarding digital tools & processes to ensure alignment with GE Enterprise Standards. Leading, implementing, executing UK simplification initiatives into a ~20,000 employee shared service centre to reduce complexities and standardize processes. Led detailed analyze to identify opportunities for standardization, simplification and digitization to achieve business level cycle-time reduction, quality improvement and reduced defects.

Led the transition of UK Aviation, Healthcare and Oil & Gas business onto HR Operations Shared Service model, increasing company market share.

Change Lead on payroll migration project for ~17,000 employees in UK for over 90 businesses. Responsible for change management roll out of Time & Attendance Management across 90 businesses in UK.Led communication strategies, detailing changes to 90 businesses and 14,000 home addresses. Support the design and delivery of e-learning modules and stand-up training of new systems.Ensure appropriate support strategies are in place strengthen staff readiness for a support centre.

Supported Business Delivery & Change Management team to deliver remote field engineer handheld IT devices to offer real time feedback back to the business.

Implemented Document Management System, including configuration, testing, deployment, and training, across 1400 staff over 7 sites to allow remote access to documentation.

Organised and delivered standard led training courses to over 1500 learners to support learner ITQ qualifications.

Responsible for designing, delivering and procuring IT training courses across South Yorkshire

Responsible for delivering a government lead National Programme for IT initiative to improve IT skills in the UK hospitals and local doctors’ surgeries.