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Tom Chiang Email & Phone Number
Senior Performance Marketing Manager
at
Sage
1 work email found
@secureworks.com
1 phone found area 404
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Performance Marketing Manager
Location
Atlanta Metropolitan Area, United States, United States
Who is Tom Chiang? Overview
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Quick answer
Tom Chiang is listed as Senior Performance Marketing Manager at Sage, based in Atlanta Metropolitan Area, United States, United States. AeroLeads shows a work email signal at secureworks.com, phone signal with area code 404, and a matched LinkedIn profile for Tom Chiang.
Tom Chiang previously worked as Customer Advocacy Senior Leader at Cisco and Senior Customer Marketing and Advocacy Manager at Secureworks. Tom Chiang holds Product Marketing from Pragmatic Marketing Certification.
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Email format at Sage
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*@secureworks.com
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Profile bio
About Tom Chiang
Accomplished marketing leader with over 10+ years of experience in customer advocacy, technical storytelling, and team collaboration within the B2B and SaaS technology landscape. Proven track record of developing compelling customer narratives that drive engagement, inspire trust, and influence revenue growth. Adept at fostering strong relationships with customers and cross-functional teams, and skilled at translating complex technical solutions into clear persuasive stories that resonate across multiple platforms.Specialties: Team building, team management, implementing marketing strategy, product launch, event marketing management, cross-functional project management, partnership and collaboration, manage strategic agency partners, budget management, strategic support and guidance, development and growth of customer-centric programs, the voice of the customer, customer experienceAreas of Experience:• Customer Marketing• Customer Advocacy • Customer Stories / Case Studies• Customer Success•. Customer Retention Strategy• Product Marketing• Product Strategy• Business Intelligence
Listed skills include Marketing Communications, Leadership, Management, Account Management, and 46 others.
Current workplace
Tom Chiang's current company
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11 roles
Tom Chiang work experience
A career timeline built from the work history available for this profile.
Customer Advocacy Senior Leader
Current- Responsible for customer advocacy of Cisco Security business unit
- Spearheaded the creation of a global customer advocacy program for Cisco Security, generating 95 customer stories, 148 acts of advocacy that influenced $103 million in closed wins and contributed to over $70 million in.
- Influenced $15 million in ARR for Duo upsell campaign by integrating customer advocates into the webcast series.
- Influenced $3 million in ARR for Duo/Umbrella cross-sell campaign integrating customer advocates and stories.
- Led the development and execution of a global advocacy program with NFL, the USGA, and global brands like Vodafone and Cintas, aligning customer success with brand storytelling.
- Partnered with the Analyst Relations team to support analyst requests driving an improvement for the Firewall product to be in the Leader category.
Jul 2021 - Present
Senior Customer Marketing And Advocacy Manager
Influence $4.2 million of potential revenue by developing a customer advocacy program for a new software solution.Manage the 2020 NPS communication program, which resulted in a 65% increase in YOY customer participation.Develop global case study framework; Web form conversion rate over 30% due to customers’ faster ability to locate studies and use case.
May 2015 - Jul 2021
Product Marketing Manager For Threat Intelligence And Vulnerability Management
Accelerated the sales pipeline of the Enterprise Threat Intelligence Product by 150%.Improved sales pipeline by over $2+million ACV for VMS service.Designed and updated new data sheets, solution briefs for sales enablement.Developed and supported product training for sales and operations teams.Engaged customers through quarterly customer webcasts and.
Aug 2017 - Jul 2019
Product Marketing Manager For Client Portal And Mobile App
Launched the new Secureworks Mobile App with 54% of the active global user base installing the app in under 90 days, and Net Promoter Score improved by more than 9 points.Introduced the new Client Portal with new promotional and training videos, web and sales enablement content.Served as a customer advocate on the product management, product marketing and.
Jan 2017 - Jul 2019
Senior Marketing Manager (Product Marketing / Customer Marketing / Customer Service)
Built the brand identity of UPS Mail Innovations, an $850 million dollar postal product, with growth of over 300% in the past 5 years.Mentored and developed 9 customer support specialists supporting 70 global account executives as well as the customer service call center.Launched the successful implementation of the Online Billing Center that resulted in a.
Jan 2008 - May 2015
Marketing Supervisor
Provided marketing communication and sales analysis support for the sales team.Analyzed the data processing and report generation for monthly sales analysis, and quarterly business reviews to provide intelligence for sales and marketing strategies.Created the complete redesign for UPS Mail Innovations microsite and resulted in 125% increase in web traffic..
Feb 2006 - Dec 2007
Marketing Chair
Chopstix for Charity was established in 1997 through the collective efforts of various Asian-American organizations in Atlanta, including the Organization of Chinese Americans (OCA), the Japanese American Citizens League (JACL), and NAAAP Atlanta.
Jan 2009 - Dec 2009
Program Coordinator - Masters Of Public Administration (Chinese Exchange)
Directed program operations for 75 Chinese government officials enrolled in Masters of Public Administration programEstablished and maintained relations with local corporations, government agencies and community groups.Created training in cross-cultural communication, intercultural learning and adaptation.Developed events such as corporate exchange.
Jan 2004 - Jan 2006
Shift Supervisor
Aug 2002 - Jan 2004
Product Specialist (Sales)
800.Com
Aug 1999 - Jun 2001
3 education records
Tom Chiang education
Product Marketing
Pragmatic Marketing Certification
Master Of Business Administration - Mba - Magna Cum Laude, Marketing
Kennesaw State University - Michael J. Coles College Of Business
Bachelor Of Science, Communication
Kennesaw State University
FAQ
Frequently asked questions about Tom Chiang
Quick answers generated from the profile data available on this page.
What company does Tom Chiang work for?
Tom Chiang works for Sage.
What is Tom Chiang's role at Sage?
Tom Chiang is listed as Senior Performance Marketing Manager at Sage.
What is Tom Chiang's email address?
AeroLeads has found 1 work email signal at @secureworks.com for Tom Chiang at Sage.
What is Tom Chiang's phone number?
AeroLeads has found 1 phone signal(s) with area code 404 for Tom Chiang at Sage.
Where is Tom Chiang based?
Tom Chiang is based in Atlanta Metropolitan Area, United States, United States while working with Sage.
What companies has Tom Chiang worked for?
Tom Chiang has worked for Sage, Cisco, Secureworks, Ups, and Chopstix For Charity.
How can I contact Tom Chiang?
You can use AeroLeads to view verified contact signals for Tom Chiang at Sage, including work email, phone, and LinkedIn data when available.
What schools did Tom Chiang attend?
Tom Chiang holds Product Marketing from Pragmatic Marketing Certification.
What skills is Tom Chiang known for?
Tom Chiang is listed with skills including Marketing Communications, Leadership, Management, Account Management, Sales, Cross Functional Team Leadership, Competitive Analysis, and Sales Operations.
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