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A customer obsessed, data-driven executive with a track record of building teams and cultures that deliver strategic growth through innovation, sales, acquisitions, and operations excellence. An adaptable, decisive, and roll-up the sleeves leader that can accelerate top line revenue and deliver bottom line profit. I have a strong understanding of how to optimize complex processes while rapidly scaling a business. Integrated Uber Freight Europe into sennder Technologies GmbH and scaled the largest digital freight forwarding marketplace platform in Europe. Driving 60%+ annual growth over 3+ years to €XXX million revenue. Launch team for Amazon’s Seller Fulfilled Prime (SFP) business. As the leader, I have scaled it from incubation to $X billion revenue in 3 years ($XX billion retail sales). Managing both the B2B and B2C customer experience, SFP enables 20,000+ merchants to sell on Amazon and fulfill through their own logistics with Prime speed.At Amazon, my teams lead innovation and build businesses that help more than 2 million Third Party Marketplace sellers succeed. I have responsibility for P&Ls, sales teams, product development, roadmap prioritization, engineering teams, operations performance, logistics and transportation, pricing, customer/seller support, and public policy initiatives.Drove sales growth and profit improvement at 2 private equity backed SaaS and business services companies.Integrated Xerox’s acquisitions of Hewlett Packard and ACS HR Outsourcing businessesAs a start-up entrepreneur, I re-launched a “zombie” consumer products brand (glassware) and drove $2 million sales.Built 2 new recurring revenue businesses over a 10-year career with MMCBegan my career as an investment banker at J.P. Morgan with deep experience in finance, M&A, and the IPO process.20 years working with C-level executives and Boards of Directors at Fortune 500, middle market, and private equity backed companies to build shareholder valueGlobal leadership experience in Canada, Chile, China, France, Germany, India, Italy, Japan, Latvia, Luxembourg, Mexico, Netherlands, Philippines, Poland, Romania, South Korea, Spain, Turkey, and United Kingdom.United States Citizen | European Union Blue Card Visa Authorization to Work
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Chief Executive OfficerTbauctions Oct 2023 - PresentAmsterdam, North Holland, NlTBAuctions - Europe's #1 digital auction platform for used B2B goods. Accelerating the circular economy. TBAuctions (TBA) is Europe’s leading online auction platform for B2B used industrial equipment with over 1,000 team members across the Nordics, Benelux +UK, and Continental Europe. We believe that Everything Has Value. With our proprietary intelligent auctioning platform, we make the process of buying and selling more effective and efficient by using technology, artificial intelligence (AI), automation, and economies of scale. TBA’s digital auctions make this happen by creating a cross border platform that offers a perfect match between demand and supply of used business goods. Together with our brands (Auksjonen, British Medical Auctions, DAB, HT Auctions, Klaravik, PS Auctions, Surplex, Troostwijk, and Vavato), TBA brings sustainable trade to a higher level. Sourcing locally and selling globally, millions of products are auctioned every year. Our vision is to be the first and most trusted choice to buy and sell used business assets, maximizing their lifespan and value; accelerating the circular economy. We are passionate about making digital auctioning the best option to create value for B2B sellers and buyers. We seamlessly connect close, easy, and fast sourcing with global demand by multiplying the power of our people, technology, and data. In doing so, we will build a profitable business, reward and develop our people, and extend the lifecycle of assets to reduce waste and emissions. We are building a better future, come join us!
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Chief Operating OfficerSennder Jan 2020 - Oct 2023Berlin, Berlin, DeFollowing the acquisition of Uber Freight Europe, I am delighted to join sennder as their Chief Operating Officer...we are combining to build and scale Europe's number one digital freight platform. We are hiring for LOTS of open roles! Let's talk about this unicorn! -
General Manager EuropeUber Freight Jan 2020 - Oct 2020Chicago, Illinois, UsJoining Uber Freight Europe just before the COVID Pandemic, I helped lead the scale-up of the business, strategic M&A with sennder Technologies GmbH, and the integration and leadership of the combined businesses. -
General Manager, P&L Biz-Tech LeaderAmazon Apr 2015 - Jan 2020Seattle, Wa, UsSeller Fulfilled PrimeCoached team members to think strategically and to solve big problems by breaking them into smaller challenges and milestones – created a positive culture of “can-do” without fear of failure.Created a strong product culture that rewards moving fast and taking controllable risks to test, invent, and optimize to improve customer experience.For SFP, built a team of 500+ (product, sales, operations, engineering, customer and seller support) that launched and scaled Seller Fulfilled Prime, a new marketplace business in US, UK, France, Germany, Italy, Spain, and Japan, by enabling sellers to deliver products to Amazon customers at Prime speeds from their own warehouses.Scaled the SFP business from incubation to $XX billion retail sales ($XB P&L) in 3 years through 20,000+ sellers delivering millions of units to Prime customers. At the time, SFP was the fastest growing, and highly profitable, new business at Amazon.Re-launched Marketplace Shipping Services into a vibrant marketplace of transportation solutions for sellers on Amazon, transacting over 200 million annual shipments and reducing average ship cost by 33%.Led negotiations with WW carriers (e.g., FedEx, UPS, USPS, DHL, DPD, Hermes, Royal Mail, JP Post, Yamato, China Post) to add ship methods, discounted rates, and delivery accuracy SLAs on behalf of Amazon sellers. Built a scalable, self-service account management tool for all sellers to establish metrics, measure performance, ensure seamless delivery of client service teams, and help grow their business. Public company AMZN. -
PresidentCgs (Computer Generated Solutions) May 2012 - Apr 2015New York, Ny, UsResponsible for the P&L of this $150 million revenue family office and private equity backed (Keppel/Temasek) company that provides software solutions (ERP, SaaS), technology services, and business process outsourcing (BPO). Led 4,500+ employees WW processing 40+ million annual customer interactions.Grew revenue from $70 million to $150 million in <3 years. Signed $200+ million revenue contract backlog.Transformed the business to a product company, leading the shift from an on-premise model to a SaaS model.Built and managed a global inside and outside sales team increasing organic growth to 20%+ ($30+ million annual revenue). Led all marketing efforts including SEO/SEM, lead generation, social media, and website.Built an account management team to grow sales with existing customers driving $40 million revenue growth. Drove product and operations initiatives to create a global platform with consistent processes, technologies, and people development culminating in achievement of both ISO 9001-2008 and PCI certification.Completed 3 acquisitions contributing $10+ million new revenue and built a pipeline of 5 acquisitions with an additional $100+ million revenue.Privately owned company. -
Senior Vice PresidentSterling Aug 2011 - May 2012Independence, Ohio, UsResponsible for the $110 million operating budget of this $225 million revenue company. Sterling is a private equity backed (Calera Capital) consumer reporting agency (pre-employment background screening). Led 2,000 employees WW who processed 7+ million annual transactions and all client service management.Built a culture of continuous improvement and six sigma practices. Reduced errors by 60%, accelerated production time by 30%, and eliminated 17% of cost.Implemented an incentive compensation program based on KPIs that resulted in 10% productivity improvement.Drove all off-shoring initiatives to reduce labor costs by 40% while maintaining flawless customer service. 99.7% of all service level agreements (SLAs) were consistently met. Private equity backed portfolio company. -
Chief Operating Officer | Hr OutsourcingConduent Apr 2010 - Aug 2011Florham Park, New Jersey, UsCOO for Conduent HR BPOResponsible for $300 million P&L of a managed services business (401k, pension, and employer paid healthcare).Integrated the acquisition of Hewlett-Packard’s and ACS, Inc.’s HR outsourcing businesses into Xerox. Led 1,500 employees WW in product, engineering, operations, and account management to drive process and productivity improvements that exceeded deal economics by 15% and improved quality metrics by 25%.Retained 90% of customers and 98% of revenue post-merger.Transitioned 30% of workforce from US and Canada to India and Philippines to reduce costs.Created a quality culture and drove lean sigma initiatives through Black Belt teams.Public company XRX and CNDT. -
CeoEntrepreneur Nov 2008 - Apr 2010London, GbDrove $2 million sales through direct retail network and wholesale distribution channels. Manufactured products in Poland, Germany, and China and imported to the United States. Self-funded start-up company. -
Chief Operating OfficerMarsh & Mclennan Companies, Inc. Jul 1998 - Oct 2008New York, Ny, UsRepeatedly selected by the CEO for P&L responsibilities and to lead performance improvement and growth initiatives. Unique career trajectory across most MMC business units. Roles included:CHIEF OPERATING OFFICER – Marsh & McLennan Agency LLCFull P&L responsibility for this $50 million revenue carve-out business within Marsh. Managed a matrix organization to establish B2B e-commerce operating model, financial reporting, comp plans, technology, customer service model, account plans, etc. CHIEF STRATEGIC DEVELOPMENT OFFICER – Mercer, Inc.Merged and integrated 3 different operating companies to form a $500 million revenue benefits administration company (401k, healthcare and pension). Completed 8 acquisitions in the US, New Zealand, Australia and Switzerland aligned with the specific growth strategies of the business. Total transaction value exceeded $200 million.MANAGING DIRECTOR, Strategic Planning & Corporate Development – Marsh, Inc.Served on the crisis management team that responded to a lawsuit by the NY Attorney General. Led design of a new business model and analyses to establish an $850 million settlement fund.Achieved $210 million run-rate savings (15%) within 24 months through infrastructure and spending savings as well as reductions in staff (1,500+).SENIOR ASSOCIATE, Strategy Consulting – Mercer Oliver WymanSee description belowPublic company MMC. -
Strategy ConsultantOliver Wyman Jul 1998 - Jan 2002New York, Ny, UsLed revenue growth and expense reduction projects for various chemical, oil & gas and manufacturing companies including Pactiv, Raytheon, Shell Oil Company, Lafarge, and Albemarle. Selected additional engagements include:Designed and implemented a client retention program for a leading mutual fund manager. Resulted in enhanced retention rates leading to a $100+ million incremental revenue.Developed a multi-profit center retail strategy for a convenience store chain in South Korea. -
AssociateJ.P. Morgan 1994 - 1996New York, Ny, UsAnalyst, 1994-1996Summer Associate 1997Managed the public equity offering and management team presentation & roadshow for ViropharmaSupported all corporate finance activities – assessed historical and pro-forma financial statements, developed cash flow models, conducted due diligence, modeled acquisition scenarios and capital restructurings and responsible for daily project management.
Tom Christenson Skills
Tom Christenson Education Details
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The Tuck School Of Business At DartmouthFinance -
Colgate UniversityEconomics And Political Science
Frequently Asked Questions about Tom Christenson
What company does Tom Christenson work for?
Tom Christenson works for Tbauctions
What is Tom Christenson's role at the current company?
Tom Christenson's current role is Chief Executive Officer at TBAuctions | ex-Amazon Marketplace Leader.
What is Tom Christenson's email address?
Tom Christenson's email address is th****@****ail.com
What is Tom Christenson's direct phone number?
Tom Christenson's direct phone number is +1 206-266*****
What schools did Tom Christenson attend?
Tom Christenson attended The Tuck School Of Business At Dartmouth, Colgate University.
What are some of Tom Christenson's interests?
Tom Christenson has interest in Football, Grandkids, Exercise, Home Improvement, Reading, Gourmet Cooking, Sports, Watching Basketball, Golf, Home Decoration.
What skills is Tom Christenson known for?
Tom Christenson has skills like Strategy, Coos, Ceos, Outsourcing, Leadership, Sales And Marketing Leadership, Private Equity, Crm, Management, Change Management, Mergers And Acquisitions, P&l Management.
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