In my role as Client Director People Division at The Access Group, I lead new business and account management to build long-term partnerships with strategic customers. Through in-depth research and creative problem-solving, I drive value for customers and align organizations towards strategic goals. Achieving trusted partner status, I consistently deliver customer engagement and clear communication to drive mutual success. • Conduct in-depth research to identify problems and opportunities• Offer creative solutions to drive value for customers• Achieve trusted partner status through clear communication and strategic goal alignment

Helping organisations transform business services by releasing capacity in the back office, reducing costs, streamlining and automating processes and improving user experience in Finance, Back Office and Supply Chain, HR and Payroll. Improving Customer, Patient and Citizen Experience Transforming operations in the post-digital age with modern best practices with globally leading technology that allows users to adopt emerging technologies in AI and Machine Learning as the world changes and take advantage of the transformation possibilities.

- A strong focus on Finance/HR/Analytics/ERP solutions- Assisting clients in areas such as Shared Services and next generation ERP initiatives such as Social, Mobile, Analytics and Cloud. - Business Solution Focus areas include: Finance, Planning and Budgeting, Procurement, Human Resources, Payroll, Field Service Automation, Project Planning, Customer Relationship Management.- Developing 'Go to Market' Product and Marketing Plans. Building the UNIT4 brand awareness in Ireland

ZETES INDUSTRIES (Euronext Brussels: ZTS) is a leading European system integrator and provider of innovative supply chain, identification and mobility solutions and services. We put over 900 Auto-ID professionals at your service, via an EMEA-wide network of offices. What can we do for you? Zetes’ automatic identification solutions aim to link your physical world to the digital world. They provide you with better visibility on the movement of goods and people within your IT system. This helps you make better decisions, streamline your processes, and automate your workflows.

Over 40,000 businesses in Ireland trust Sage to help them manage their business. From single person start-ups to large companies, Sage has the software or service to meet your business needs.Within Sage I lead both a direct sales team and channel sales team. Direct management of a high performing team including team leaders, inside sales, field sales and professional services consultants.Key areas of focus include:CRM Solutions (Sage CRM Cloud/Onpremise)ERP Solutions (Sage 200)People Management Solutions (Peoplelink)Time & Billing Solutions (Coretime)

Supported the development and execution of strategies to deliver business targets (revenue, new business, product mix etc.) for the Sage range of products/servicesQualified prospects and sales opportunities to ensure the available resources are utilised effectively and efficientlyRepresented Sage and the products/services at external eventsProduced high level presentation/ tender material to meet requirements of the client and ensure all written material and correspondence are professional, factual and grammatically correctIdentified sales opportunities through existing and new businessBuilt and effectively lead cross functional teams in a collaborative environment, based on the needs of the opportunity

Managed an existing portfolio of sites for the Munster region & liaised with various depts. to ensure all property issues are dealt with.Identified sites suitable for development as a radio base station.Determined site development feasibility, property ownership liaised with landowners to establish site suitability.Obtained appropriate approvals to gain access to properties.Report to the various team managers with several options in the given area.Negotiate and agreed Heads of Terms with the Site Provider and / or their Agent.Progress the agreement with the Site Provider and the Client's Solicitor up to completion of a formal Agreement. Liaise with the Town Planning (Local Authorities) in securing planning consent for the development.Liaise with the Design Team in the production of a scheme for development acceptable to the Site Provider, management and Local Authorities (Planning Office)

Identified sites suitable for development as a radio base station.Determined site development feasibility, property ownership liaised with landowners to establish site suitability.Obtained appropriate approvals to gain access to properties.Reported to the Client with several options in the given area.Negotiated and agreed Heads of Terms with the Site Provider and / or their Agent.Progressed the agreement with the Site Provider and the Client's Solicitor up to completion of a formal Agreement. Liaised with the Town Planning (Local Authorities) in securing planning consent for the development.Liaised with the Design Team in the production of a scheme for development acceptable to the Site Provider, Client and Local Authorities (Planning Office)

Lead & coordinated the activities of team of 6 acquisition surveyors.Compiled & reported on team acquisition progress at weekly meetings with Client.Compiled ad- hoc reports at Clients request when needed.Liaised with several of the Clients different departments to ensure all had the relevant and most up to date information on each site.Maintained & successfully progressed my own acquisition portfolio of 40+ sites.

Acquiring green field sites for Telecommunication Equipment Negotiating Rental agreements Negotiating Rent reductions on existing sites Team Management

Organised and issued quotes/tenders for prospective clientsNegotiated rates and terms with prospective clients and dealt with the entire sales process until hand over; Met with and delivered sales presentations to prospective clientsMet with existing clients and conducted schedules reviewsWorked in conjunction with the Sales Director to design and update the company's website.

Managed a portfolio of 310 business accountsMet with Business Customers & negotiated rates and terms for individual customers and orders while trying to cross-sell and up-sell new packages & productsLiaised with various departments within the organisation to ensure that each individual order was completed within set target datesConsistently reached and over-achieved on monthly targets, set in conjunction with managementAssisted in the training & development of new members to the Sales Team.

Managed an assigned portfolio of accounts by proactively contacting customers to discuss account operationFormalised repayment agreements with customers taking into consideration the needs of both The Bank of Ireland and the customerResponded to customer contact and solicited all pertinent information to resolve any out-of-order issues at the point of contactLogged all data in relation to calls or queries & updated systems as requiredEnsured all actions initiated complied with regulatory & internal procedures.