Assurance Digital Integration Leader.

Lead technology strategy and implementation for PwC’s Acceleration Centers ($1.2B in revenue, 2020), supporting firm’s delivery of professional client services through digital automations and global collaborations. Manage 13-member strategy team and oversee 6 global technology teams with 275+ employees. Report directly to Managing Partner, serving on his executive leadership team.• Led effort behind new global delivery workflow platform (forecasting, engagement management, service builder, API). Pitched and secured funding from C-suite to build first release in 6 months. Platform now hosts 100K+ unique users in 55 countries, supporting 240K+ client engagements.• Stood up new user support team, reducing user escalations by 60% and resolution times by 80%.• Designed bot to increase data security and facilitate work between client engagement teams in U.S. and global Acceleration Centers.• Led pandemic disaster recovery and business continuity response, securing 100% work-from-home capabilities for 20K staff within a week of lockdown. In India, built pandemic response team and technology to track impacted engagements.

Responsible for technology strategy and business transformation initiatives for U.S. and global member firms, leading technology teams (275+ employees) operating in 4 continents.• Built out centers in China, India, Philippines, Poland, U.S., and Argentina, implementing infrastructure, applications, disaster recovery business continuity plans, and data security.• Identified and aligned third-party vendors to new delivery model. Built data center in India from scratch on partner’s data hosting facility.• Introduced virtual desktop to protect incoming U.S. client data and support workflow of 1K+ users.

Led PwC’s transition to global service providers, designing methodology and driving implementation of firm’s first venture into global sourcing. • Identified $40M+ savings/year through analysis of 400+ internal processes, including IT, human capital, ethics, and finance.• Led cross-office strategy, directing and supporting counterparts in Canada, Argentina, and India.• Created demand assessment tool for advisory practice, unlocking 2M+ hours in capacity.

Anduin provides AI-powered billing and collections to professional service firms. It recently secured over $14M in seed funding (2021).

Led 11-person team in establishing software management and franchise technology business plans for the U.S.’s second-largest tax preparation services firm. Directed complex software release and testing schedule and stood up firm’s first project management office.

Led 45-member team overseeing custom-built software used in 6K+ franchise locations. Managed product strategy, vendor relations, and daily operations. Oversaw more than 60 software releases, worked with IRS, banks, and development teams on operational applications, and developed firm’s first disaster recovery plan, which deployed successfully after 4 Florida hurricanes.

First Lieutenant and Detachment Commander with U.S. Army Reserve, managing training and professional development for 22-member finance team. Previously served in the Virginia National Guard and Pennsylvania National Guard (1995 – 1998).