Tom Cockhill Email & Phone Number

Personalised and Informed advice to ensure that families can make the right decisions in preparation of their Wills and Estate Planning

Responsible for one of the largest geographical areas both in net value and size and consistently one of the best performers.Manage delinquent accounts, maximizing account recovery, while building and maintaining strong relationships with client base.Oversee existing accounts and identify potential problems, provide and manage solutions.Provide management advice with phone calls and field visits.Manage, support and train junior colleagues.Regular delegate to internal forums and workshops.

Progressively expand the business customer base using tried and tested account-management techniques increasing existing account sales together with winning new business.Increase the range of products and in particular services taken by business customers.Train existing consumer advisors in dealing with low-value existing accounts to re-active sales.Introduce leasing (SmartPlan), train and educate staff as to benefits to companies and benefits to group increasing both sales and margin.Develop robust system of pro-active account contact and development.Represent Oxford at Regional Sales conferences and account development work-shops.Establish succession planning with formal training in aspects of business sales for all sales staff.Protect and increase margin by discarding the need to buy-business by improving customer experience and loyalty.Improve quality of sales, concentrating on customer satisfaction and identifying real needs.

Creation and maintenance of a computerized record for client fleets, ensuring information is accurate and up-to-date.Provided comprehensive fleet risk-assessments, identifying potential high risk drivers and recommending and implementing action plans.In accordance with ongoing risk assessment organized regular checks of company car drivers directly with DVLA.Provide detailed review of current maintenance records and servicing schedules to ensure all vehicles are operated safely and efficiently and staff are aware of their own responsibilities.Working closely with our Accident Management partner, record, monitor and analyse all reported accidents and incidents recommending strategies to address trends and reduce occurrences.Critically review and monitor fuel usageReview and update Company Car Policies and Driver's Guides in line with current legislation and best practices.Provide on-going support at driver level to address queries and operational procedures.Submission of detailed and value added Management Information to ensure fleet is maintained within strict operational & cost constraints.Summarize and share current and proposed legislation to ensure there is a vertical and companywide appreciation of fleet management policies and protocols.Advise company & drivers on acquisition and operation of all fleet vehicles.High level presentations to companies currently considering the advantages of outsourced fleet management and securing new business.Maintenance and administration of IT infrastructure and system integrity.Elected Associate of The Institute of Car Fleet Management

Responsibilities:The preparation of an Annual Sales Plan and the requisite sales and marketing strategies needed to achieve the agreed objectives.The selection, recruitment and training of all new brokers and regular reviews of current relationships to ensure the achievement of the Sales Plan.The provision of strong leadership, motivation and support to a team of three Regional Managers. Coordinating training, mentoring and regular appraisals and encouraging the development of effective relationships with Head Office support staff.To develop the marketing strategies in respect of new products and services that ensured the right product is available at the right time at the right price and that both sales staff and customers are well informed.Regular review and updating of sales, marketing and sales support material to ensure that it is current, accurate and effective.To encourage and participate in joint sales meetings with blue-chip customers to ensure regular relationship reviews, problem resolution and the sharing of best practicesTo provide support and guidance in the submission of complex lending proposals.Prepare detailed reports to the Leadership Team in respect of sales successes, competitors activities, industry trends and the market-place in general, providing responsive sales strategies and sales forecasts updating the annual sales plan.Contract Hire & Leasing was essentially a new discipline with a variety of additional comprehensive technical products an excellent understanding was achieved to enable me to perform at the highest level and train others.

A Levels; Economics & Chemistry O; Levels Including Maths, Physics, Chemistry, English & Geography

A.C.I.B

qualified (components include; Law, Accountancy & Management). Following completion of all exams I taught Law and Accountancy