I am an adaptive and tenacious Commercial Operations Director, and I thrive on shaping innovative strategies that drive transformative success in highly competitive global markets. With a strong foundation in operational excellence gained from my early career as a Business Consultant at IBM and honed through transformative roles at Accenture and Takeda Pharmaceuticals, I have built a proven track record of delivering high-quality outcomes.Currently, at Seagen International / Pfizer, I lead efforts to optimise sales performance and drive market entry for cutting-edge products. One of my proudest accomplishments has been successfully launching a novel medication for HER2-positive breast cancer across 13 countries. My expertise lies in crafting comprehensive go-to-market strategies that blend product roadmaps with customer engagement initiatives, ensuring our commercial operations are agile and responsive to the fast-paced landscape of the pharmaceutical industry.I am particularly passionate about leveraging advanced MarTech and SalesTech tools to enhance visibility and streamline operations, enabling data-driven decision-making that drives customer excellence. Throughout my career, I have led initiatives that have significantly improved customer experience scores, establishing organisations as leaders in their respective fields. My leadership style emphasises inclusivity, continuous learning and mentoring, fostering a collaborative environment without ego or micromanagement. Specialities:✔️ Commercial Operations Leadership ✔️ Transformation ✔️ Go-to-Market Transformation ✔️Organisational Restructuring ✔️ Company / Product Launch Excellence ✔️ Strategy Development / Execution ✔️ Customer Excellence ✔️ Business / Performance Reviews ✔️ Turnaround ✔️ Sales Excellence ✔️ Customer Relationship Management