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Tom is in charge of spearheading and overseeing several teams involved in international operations for the Philips HealthSuite Platform. His responsibilities revolve around coordinating with globally dispersed teams in order to implement best-in-class operations processes and tooling. Furthermore he plays an essential role in leading and encouraging the workforce to reach goals and new milestones, all while implementing the platform's policies and regulations.
Philips
View- Employees:
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Director Global Platform Operations, Healthsuite PlatformsPhilipsEindhoven, Nb, Nl -
Director Global Platform Operations Healthsuite PlatformsPhilips Oct 2021 - PresentAmsterdam, Noord-Holland, Nl -
Director Platform Operations Eu, Healthsuite PlatformPhilips May 2020 - Nov 2021Amsterdam, Noord-Holland, Nl -
Senior Manager Platform Operations Europe Healthsuite Digital PlatformPhilips Jan 2018 - May 2020Amsterdam, Noord-Holland, NlResponsible for HSDP Platform Operations in Europe.- Managing a team of DevOps engineers in the Netherlands and Bangalore India.- Product Owner & Scrum Master of the Platform Operations Scrumban processAdditionally, I am responsible for managing the Device Cloud 1.0 IoT platform. This platform is based on modern cloud solutions and consists out of more than 400 virtual servers.• Organize all ITIL Service Support processes related to the operational ICT infrastructure for HSDP Device Cloud• Bring DevOps into practice within the teams• Define and monitor the service support standards needed for ICT infrastructure• Define and monitor the business continuity standards, including security policies• Create Service Level Agreements together with business teams and customers• Daily management a team of 10+ colleagues in both Eindhoven and Bangalore, India• Management of the OnCall / Service Desk team in Bangalore India• Coordination with various business teams in Benelux, USA, India, Singapore, China and Hong Kong.• Availability & Event Management for the entire Device Cloud platform.• Platform Capacity Management -
Operations Lead, Healthsuite Digital Platform - Device CloudPhilips Feb 2011 - Jan 2018Amsterdam, Noord-Holland, NlOperations Lead for the HealthSuite Digital Platform - Device Cloud program. This platform is based on modern cloud solutions and consists out of more than 250 virtual servers.Within this role these are my responsibilities:• Organize all ITIL Service Support processes related to the operational ICT infrastructure for HSDP Device Cloud• Bring DevOps into practice within the teams• Define and monitor the service support standards needed for ICT infrastructure• Define and monitor the business continuity standards, including security policies• Create Service Level Agreements together with business teams and customers• Daily management a team of 10+ colleagues in both Eindhoven and Bangalore, India• Management of the OnCall / Service Desk team in Bangalore India• Coordination with various business teams in Benelux, USA, India, Singapore, China and Hong Kong.• Availability & Event Management for the entire Device Cloud platform.• Platform Capacity Management• Supplier Management for Datacenter which includes suppliers, Content Service Providers and other software vendors.• Change Driver and chairman of the Change Control Board for the Health Suite Device Cloud Platform -
Senior Test Analist / Test Lead Valuespace Connected ProductsPhilips Sep 2009 - Feb 2011Amsterdam, Noord-Holland, NlTestlead for the ValueSpace Connected Products -
Senior ConsultantCapgemini Jul 2008 - Jul 2015Paris, France, FrSenior Consultant at Capgemini -
Test AnalystApg Mar 2009 - Oct 2009Heerlen, Limburg, NlTest Activities @ GPS2 project- ABP Keuze Pensioen (AKP)- Domain Services (mapping models)- Business Services -
Test AnalystMinisterie Van Lnv Jul 2008 - Dec 2008Den Haag, Zuid-Holland, NlTest activities @ Rabbit project -
Test Analyst/CoördinationBct Guiding Documents Feb 2005 - Jul 2008Sittard, Limburg, NlTest Analyst and Coördinator for CORSA Products & Solutions.TMap testmethod- President of the Works Council
Tom Coolen Skills
Tom Coolen Education Details
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Zuyd Hogeschool | Zuyd University Of Applied SciencesIct
Frequently Asked Questions about Tom Coolen
What company does Tom Coolen work for?
Tom Coolen works for Philips
What is Tom Coolen's role at the current company?
Tom Coolen's current role is Director Global Platform Operations, HealthSuite Platforms.
What is Tom Coolen's email address?
Tom Coolen's email address is to****@****ail.com
What is Tom Coolen's direct phone number?
Tom Coolen's direct phone number is +316270*****
What schools did Tom Coolen attend?
Tom Coolen attended Zuyd Hogeschool | Zuyd University Of Applied Sciences.
What are some of Tom Coolen's interests?
Tom Coolen has interest in Travelling, Testing, Technology, Gadgets.
What skills is Tom Coolen known for?
Tom Coolen has skills like Testing, Itil, Ict, Tmap, Data Center, Istqb, Rup, Microsoft Sql Server, Service Operarations.
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