- Cloud Apps- Applications (Financials, Manufacturing, Customer Service, etc.) - Desktop, Help Desk, NOC- Networking- Systems (Windows/Unix/Linux)

IT Leadership • Led global corporate IT teams (network operations, Telephony, DBAs, authentication, access, help desk, NOC, storage, Windows/UNIX servers, data center, web); staff size of 95 supported Sales, Manufacturing, Customer Service, IT Business Application Development and a subset of Engineering Development. • Directed 8 direct reports: 5 directors and 3 project managers; partnered with C-suite to maintain a continuous 360-degree view. • Increased employee personal productivity collaborative services with SharePoint virtual teaming solution, IM, Presence, and web and video conferencing driving down recurring costs for web conferencing. Infrastructure / Operations • Standardized the portfolio of IT corporate service offerings; drove the adoption of best practices/standards for all infrastructure, ensuring IT infrastructure and services were secure, scalable, flexible and compliant. • Led and delivered vision for ‘Dial Tone’ utility services resulting in improvement from < 98.0% to > 99.92% average application and service availability; oversaw corrective action process for problem management ensuring WWIT identified root cause for service outages and remediate through permanent corrective actions. • Established life cycle management process (LCM) to ensure technology refresh and effective cost optimization to better ensure application service availability. Budget Optimization • Optimized budget from $33M to $24M annual IT Operations budget while improving organizational capability and delivering more services for employees.

IT Leadership • Provided management and IT leadership for corporate systems and labs, services design, planning/execution. • Oversaw: o IT business application development and support o Cloud business applications: Oracle HR, Finance, Manufacturing o Cloud customer-facing support applications: Oracle CRM, install-base o Cloud sales tools: quotation, product configuration, forecasting o Internal engineering and product development tools: CAD tools, UNIX/Linux • Ensured a productive product development environment while establishing go-to-market IT business services. • Supported engineering development environment to support product development using a compute farm running EDA tools from Synopsis/Cadence/Mentor Graphic with over 500 CPU’s running Linux, HP-UX, and Solaris supporting ~125 Engineers. • Led the acquisition team responsible for delivering Cisco's acquired assets; moved the company in an aggressive 1-month time frame.

Sr. Director, Global IT Operations (2001-2002)Director, IT Operations (1999-2001)

Sr. Director, Information Systems