Thomas (Tom) Crossman-Kellie Mabs, Apm Assoc Email & Phone Number

Cogenhoe, England, Gb

Central Bedfordshire, England, United Kingdom

Working to the Operations Director to deliver Sales outputs across a national network of dispatch teams. Working with managers to resolve issues, improve efficiencies and provide national internal communications - building a ‘one team’ ethos

Gosport, England, United Kingdom

Identify, develop and manage complex change applied to Armed Forces’ Pensions Systems. Working across 35 improvement projects with a budget in excess of £50m this role heavily relies on the ability to develop and manage stakeholders and communicate with customers in line with Government Legislation. • Accurate financial reporting to ensuring under and over-spending is captured within the organisations risk strategy. Conducting analytical and critical reviews of contractor budget and billing reports I manage both resource risk and opportunities to current change projects. Enabling maximum return on in year and future investment.• Stakeholder management ensuring decisions and communications are on time and appropriate. Hosting management boards, working groups and online conferencing I enable executive staff, professional users and end customers to understand future process changes. Enabling key decision making, benefit realisation and continuous improvement.• Continuous improvement and assurance of current business services. Identifying areas for future development, investigate potential solutions and liaise with commercial contractors to investigate system improvements in both functionality and data. Review proposed solutions, manage contracts and provide assurance on all deliverables.• Product delivery of a calculator capable of producing pension forecasts to service personnel. Enable contractors to understand defence policy, aid solution design, develop a minimum viable product and provide assurance. Communicate the utility to the wider service community and aid understanding. Reducing the impact on the contracted call centre.• Conflict resolution, working with contractors and stakeholders to deliver outcomes despite the resource challenges. Ensuring all technicians, project mangers and stakeholders are satisfied with delivery and quality of outputs. Where necessary communicate any conflicts which carry reputational risk to the executive board.

Shrivenham, England, United Kingdom

Full time education - Military Officer

As Director of Personnel report to the Chief Executive Officer on all matters of personnel on a site which held over 5,000 full time personnel, contractors and students. Delivering human resource management along with broader site management in local security, policies, duty staffing and diversity, equality and inclusion (DEI) training.• Personnel management across the business. Responsible for maintaining currency in job descriptions, staff budgets, discipline, complaints management systems, standards, promotion, recognition and rewards. Ensuring critical staffing levels where prioritised, motivated and employed to meet the delivery of a training establishment.• Assure diversity, equality and inclusion standards are met across all personnel. Conducting internal policy, training and assurance, along with supporting external auditors to satisfy both defence and OFSTED standards. Achieving in year 1 an employee satisfaction standard of 95% up from previous years from 84%.• Security of site personnel and systems. Maintaining policy, operating standards for all personnel and providing key support staff to inspect and maintain standards. Investigation of reported incidents and analysis of lessons leading to continuous improvement. Improving safety and reducing risk of loss to personnel and infrastructure. • Maintenance of quality management systems. As lead auditor set and maintaining policy standards. Providing assurance through routine inspection and audit, identify areas for improvement and report risk in line with business policy. Outcome, delivering a high standard of personnel, finance and security function across the organisation.• Demonstrate emotional intelligence. Handling sensitive complaints including sexual and violent behaviours with care, ensure appropriate victim support and agencies involved. Meeting both individual and policy needs and protecting against reputational damage to the department.

Norfolk

As Director of Finance, provide the Chief Executive Officer with strategic financial planning guidance, annual financial reports, financial audit, and lead auditor assurance. Leading and managing a strong team of 25 personnel in the delivery of business administration covering pay, allowances, personnel movement, charitable accounts, financial accounts, unit discipline, systems management and data protection.

Rutland

Suffolk

Master Of Business Studies, Business Administration And Management, General, Merit

4 year weekend and onljne study package delivered through Southampton Solent University. With 9 modules (listed below) and a 15000.

Project Managment Qualification Practitioner, Project Management, Pass

Iso 9001 Lead Auditor, Pass

Activities and Societies: ISO 9001 certified Lead Auditor Training and Exam