Direct technical operations and lead oversight of security and operations of network infrastructure and communications for multimillion dollar food service equipment distribution company.Steer modernization and service enhancements for efficient delivery of information technology services and software/hardware upgrades to achieve standards of excellence in both quality and financial corporate goals.• Implemented and streamlined a multitude of procedural improvements, resulting in an annual savings of over $123,000 in both FTE and production cost.• Drive continuous quality improvement through benchmarking organization internally and externally by trending information technology performance metrics and implementing gap analysis methodologies. • Improved the integration of diverse technologies across multinational user groups to assure efficient cross-cultural electronic communications and fiscal operations. • Optimize data security and end-user satisfaction through administration of mobile and virtual access and protected support for third-party vendor applications in multi-site technology network.• Increased operational efficiency through directing preventive maintenance procedures and trending troubleshooting requests to design and implement strategic mitigation plans to prevent recurrence.

Directed contracted IT projects, including supervision of 15 desktop support staff, systems analysts, and install technicians, resulting in achievement of project milestones ahead of schedule within $5 million annual budget.Collaborated with clinical leadership in project scheduling plan to ensure minimal operational interference with healthcare operations for successful IT system migration and deployment across 300 departments. • Assessed clinical needs and translated into technical solutions through hardware and software changes and process improvements to optimize clinical care through information technology initiatives.• Optimized financial processes and forecasting through utilization of MS Project with Agile Scrum methodologies to identify project purchasing needs and lean delivery schedule to minimize inventory.• Introduced comprehensive training plan to educate technical staff on hospital policies and technical requirements and permissions to assure security of protected health information throughout project.

Started as self-employed sole proprietor and expanded to two locations with over 40 FTEs before utilizing financial knowledge and success to launch pursuit of information technology leadership and project management career.Created business plan and authored and implemented company policies and business development strategies resulting in successful funding of over $100 million in annual loan volume. • Forged positive cross-collaborative relationships with diverse stakeholders including homebuilders, realtors, financial institutions, and home improvement companies to drive company loyalty and growth.• Championed quality service and product offerings at optimal cost through comprehensive vetting and management of supply chain to negotiate contracts and purchases that achieved financial goals.• Spearheaded staff development initiatives to recruit high caliber employees and maintain high employee satisfaction and retention to promote positive brand image through professional staff.