Lead, support and develop a team at an automated robotic fulfillment center maintaining the highest levels of safety, quality, performance, and ensure exceptional customer satisfaction. Providing tools for success, while utilizing data-driven decisions and analytical problem-solving driving continuous operational improvements. Collaborating with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance and Human Resources, to develop plans to meet business objectives.

SpartanNash is a value-added wholesale grocery distributor supplying more than 2.100 independent grocery retail locations throughout the United States as well as a grocery retailer, with more than 155 corporate supermarkets in nine states. Also serving the military community through our MDV division: in addition to offering premier fresh produce distribution through Catio Foods and third-party logistics through BRT.Direct a leadership team of 5 exempt direct reports, 10 exempt leaders, and over 280 nonexempt associates efficiently executing distribution activities including but not limited to warehouse operations, transportation, maintenance, and facility. Collaborating with cross-functional departments within the distribution center and Corporate office achieving established goals. Distribute full line grocery, frozen, and perishable food to corporate and independent stores throughout the Midwest and supply Amazon FCs in the Midwest, Texas and to the West coast from an 800,000 square foot distribution center. Oversaw tobacco distribution to Dollar General Stores in Southern, Midwest and West coast states attaining budgeted goals. • Managed the DC P&L reducing labor cost by 19% by implementing an enhanced training and productivity tracking program, productivity increased by 20%YOY. Achieved below budget total warehouse cost.• Restructured the hiring process refining the applicant and interviewing procedures, along with strengthening the onboarding process yielding a 48% improvement in retention rate.• Created a safety and training supervisor position. Established and executed safety programs decreasing recordable injuries by 58% and increasing employee morale.

CHEP is part of the Brambles Group, a global provider of supply chain solutions serving the consumer goods, fresh food, beverage, manufacturing and retail sectors in more than 60 countries. CHEP offers a wide range of logistics and operational platforms and support services that are designed to increase performance and lower risk while improving environmental sustainability.Direct total Service Center Plant operations driving results and exceeding expectations in expense control, compliance, safety, people management, and social requirements. Coordinate the storage, inbound and outbound movement of platforms in four warehouse facilities overseeing the inspection and repair of platforms ensuring superior customer satisfaction. Motivate and mentor an Assistant Plant Manager, a leadership team of 8 which includes facility and office managers along with 100+ production associates. I instill a culture of continuous improvement through team work, innovative thought processes, and open communication at all levels within the entire operation.• Realigned the leadership team, defining roles, responsibilities, and developing a team culture, resulting in an efficient and cost effective operation. • Managed the Plant P&L reducing total annual expenses by 4.63% or $260,000. Reduced cost per pallet shipped by 6.6% or $.12 per pallet equating to a $377,415 annual savings.• Enhanced training programs and implemented a cross training program resulting in increasing the retention rate by 15% and reducing labor expense while growing the business by 2.03%. • Refined and restructured work flow processes increasing production efficiencies. Designed and implemented a premium pay structure and quality assurance program resulting in a 9% increase in quality rating and greater customer satisfaction.• Awarded Plant of the Year South Region CHEP USA• Achieved Financial Excellence Award CHEP USA

Directed all aspects of day to day operations for a 540,000 square foot food redistribution center; freezer, cooler and dry products, providing exceptional service to 11 Sysco facilities in 6 states. Supervised a team of 5 directors and 3 managers overseeing up to 160 exempt and non exempt employees in operations, maintenance, transportation, inventory control, information technology, accounting, human resources, and regional services. Successfully managed an annual budget of $17.5 million, and ensured compliance with all federal, state, and local regulations.• Managed the facility P&L, utilizing strategic planning and team building to reduce cost per case by $0.12, 20.7% resulting in a $4.9 million expense reduction.• Oversaw work flow planning, performance analysis, and training to increase warehouse facility production by 35%.• Achieved a retention rate of 86% by ensuring a mutual commitment between our Company and our associates.

Managed all aspects of the daily activities within operations including the shipping, receiving, and storage of freezer, cooler, and dry product. Provided management and direction to warehouse, systems leadership and staff ensuring safety and security within the operation. Prepared operation budget, profit plan, capital request and staffing.• As a startup operation successfully staffed and directed warehouse management, warehouse associates, systems department, transportation department, and inventory control department.• Coordinated the staffing and training of all associates while supplying 5 facilities in Florida growing to supplying 11 facilities in six states and on boarding multiple new vendors each month.• Developed training programs and procedures resulting in increased productivity, quality and employee retention.

Directed all aspects of the daily activities and coordination of all departments within operations, warehouse and transportation. Motivated and developed 5 managers,15 supervisors and 230 hourly associates. Facilitated special projects and request concerning Operations. Prepared budgets, capital expenditures and staffing needs to meet company goals.• Designed and implemented activity based pay structures for all inbound and outbound warehouse personnel. Increased warehouse efficiencies and reduced work force by 30% while sales increased by 5%.• Achieved and awarded top 25% Distinguished Operations each year.

Managed transportation personnel consisting of 2 managers, 7 supervisors and 110 drivers. Effectively managed day to day delivery activities, including delivery associate adherence to standard operating procedures, adherence to planned routes, and providing safe and efficient customer service. • Converted a hourly pay structure to a driver activity based compensation structure, implemented a training program and established productivity standards which increased efficiencies, customer service, and reduced driver headcount while business increased. • Streamlined the routing process to provide enhanced customer service resulting in growing business and reducing transportation expenses.• Attained Best Delivery Operation in the Corporation.

Led warehouse personnel consisting of 3 managers, 11 supervisors and 120 warehouse hourly associates. Oversaw activities related to the shipping of merchandise to over 5000 accounts throughout North Florida, South Georgia, and South Carolina, product receiving, product replenishment, order selection, order loading, expense and revenue management, and ensuring safety and security of the inbound and outbound warehouse departments.• Designed and implemented systems and programs; which successfully decreased expenses as a percent to sales, increased productivity and service levels to customers.• Achieved and awarded top 25% Distinguished Operations each year.