- Built strong relationship with a leading global sports retailer by providing reliable data solutions. - Utilized Power BI to create interactive dashboards, enhancing business metric accessibility and understanding for senior leadership.- Developed and automated data collection and reporting processes, increasing efficiency and client feedback.- Ensured data integrity and reliable forecasting through extensive data cleansing.- Collaborated with cross-functional teams to identify opportunities and deliver actionable insights.- Integrated advanced analytics techniques including data flows, data marts and Power Automate. I also supported the adoption of new tools across the business to drive innovation and strategic planning.

• Provide extensive reporting of business rates appeals and challenges for local authority clients, including expected loss in financial yield per financial year.• Predict future business rates risks for local authorities by analysing the national picture alongside ongoing trends in the sector.• Collaborate with internal research team and major industry figures to shape good practice.• Design Power BI dashboards for internal and client facing use.• Use SQL Query Engine to provide ad-hoc analysis of the business rates sector for clients.

• Extensive liaison with clients, partners and government agencies including the Valuation Office Agency, maintaining clear lines of communication to achieve clarity of understanding.• Analysing data from internal and external sources to identify potential revenue streams for local government clients.• Manipulating data via internal software alongside Microsoft Excel, including VLOOKUP, conditional formatting and pivot tables.• Actively contributing to the development of research areas and new leads for future cases.• Responsible for preparing accurate reports and invoices for clients on time and adhering to company procedure for project lifecycle requirements. • Maintaining full knowledge of rules and regulations which make up the business rates sector through pro-active self-tuition and day courses.

• Process requests from schools and colleges• Liaise with regional AQA offices via telephone and email.• Maintenance of internal database controlling the distribution of the UK’s GCSE, AS and A2 exam papers.• Worked around moving deadlines to ensure the high standards of AQA were upheld.

• Registered new patients using the nationwide NHS Spine database.• Extensive liaison with patients, medical professionals and hospitals throughout the North West to ensure a quick and efficient service was achieved.• Codified paper medical records to be entered into the practice systems.• Managed Electronic Prescription Service to streamline medication delivery.• Monitored practice facilities to promote cleanliness.• Adhered to codes of practice and legislation such as the Data Protection Act.

• Processed donations using CRM systems to streamline gift aid contributions. • Engaged in face-to-face transactions with customers and wholesale suppliers.• Completed daily cash reconciliation.• Collaborated with fellow staff to organise inventory systems and resolve customer inquiries.• Ensured the premises were always presentable, well stocked and complied with workplace health and safety regulations at all times.