Helping companies struggling with product initiative launches and companies looking to take the next step in their growth but aren't yet able to invest full-time in Product Management or Product Development leadership. Current and past clients:✔CineBlock✔BidMyListing✔Biproxi✔GigX✔Performance Settlement LLC

Thrive Foundation for Debt Relief is the nation’s top nonprofit debt relief company, dedicated to helping people overcome their debt issues, live their best financial lives, and achieve their personal goals.Co-Founder and Vice Chairman. Currently acting in an advisory role in the company's overall strategy and execution.

Responsible for all aspects of product management for BidMyListing.com, the first-ever online residential real estate marketplace where everyone wins. Homeowners get paid upfront for the exclusive listing of their property and agents bid on listings they are confident they can sell.Collaborate with product stakeholders to determine product direction, streamline processes, ensure proper prioritization, and maintain alignment of long-term product roadmap in an early-stage startup environmentCoordinate with rest of executive and senior leadership team in development of short- and long-term product strategy and business vision.Perform all aspects of product owner for scrum team, including requirements discovery, functionality design, story writing, and user acceptance testing while leading and guiding two other product owners for additional scrum teamsTypical successes include:✔Assisted in building an internal product development team to replace a third-party development team and bring all aspects of product development in-house✔Established an agile environment for product development, incorporating Scrum methodologies and implementing product management tools such as Jira to create a structured product development organization from scratch✔Relaunched redesigned and rearchitected version of product optimized for usability and long-term scalability within 10 months, resulting in 10,000+ users within 6 months

Performance Settlement is a leader in the performance-based debt settlement and forgiveness industry, providing innovative solutions to clients in dire financial need.Lead entire cross-functional product development and IT teams in all elements of full product SDLC for internal CRM/Debt & Student Loan management and external client/consumer platforms, as well as all internal technology direction.Coordinate with rest of senior leadership team in development of short- and long-term product strategy and business vision.Collaborate with product stakeholders to determine product direction, streamline processes, ensure proper prioritization, and maintain alignment with long-term product roadmap.Typical successes include:✔Lead team in all aspects of designing, launching and ongoing development of internal CRM/Debt & Student Loan account management platform, including integrations with various third parties for real-time payment processing, credit reports, eSignature, and lead insertion, saving company more than $8000/month in licensing fees and driving immeasurable process improvements.✔Developed the vision for and lead team in all aspects of initial launch and ongoing development of all products, including the Client Portal, a consumer-facing account management platform to allow clients to manage all aspects of their account online, and the Creditor Portal, a third party-facing platform to allow creditors to submit potential settlements and view and manage current settlements for mutual clients.✔Significantly improved internal reporting and data analysis by launching and overseeing integration with data reporting and analytics tools such as Pentaho and Google Data Studio.✔Established processes to obtain user feedback and analytics to guide product decisions.✔Developed and oversee processes for development team and across entire organization for project tracking, issue reporting, training, and internal communication.

Ten-X Homes is a real estate transaction platform that allows users to do everything from search for their first home to sell it whenever they're ready to move on. At Ten-X Homes, users can search, list, manage offers, and complete sales transactions all online from anywhere on any device.Responsibilities:Promoted to Director in four months to lead team of five Product Owners across six Scrum teams in development and releases of Ten-X Homes online and business operations platforms.Assisted SVPs in development of initial strategy and product functionality decisions and trade-offs for initial product launch and development of strategy decisions and future product direction for Ten-X Homes platform.Reported to and worked with SVP of Product Management to create and organize Product Management team, including training three junior Product Owners recruited from other areas of the organization.Typical successes include:✔Led team to develop initial launch of Ten-X Homes business operations platform for online Ten-X Homes real estate transaction platform, earning 2015 Q4 “Commitment to Excellence” award. ✔Created a 25% increase in Agile velocity through better alignment with accepted Scrum processes by reorganizing entire Scrum team structure in conjunction with Program Management.✔Expanded Product Management team from four to nine members by training resources recruited from other areas of the organization in product ownership, story writing, and Scrum processes.Positions held:Director, Product DevelopmentJan 2016-Feb 2017Senior Product ManagerSept 2015-Jan 2016

Paciolan powers ticketing, fundraising and marketing technology solutions for over 500 live entertainment organizations internationally that sell over 120 million tickets annually. Primary markets include college athletics such as USC, professional sports such as the Portland Trail Blazers, and performing arts and arenas such as the New Jersey Symphony Orchestra.Responsibilities:Demonstrated flexibility and teamwork, filling many roles as determined by project needs, Worked closely with project stakeholders to ensure optimal solutions transforming and creating a better experience for clients and their customers. Responsible for all phases of ongoing design, development and releases of secondary market ticket and group ticket sales e-commerce products currently in use by 100+ professional sports franchises, universities, ticket distributors, and event promoters.Typical successes include:✔Enabled over $430M of gross transaction volume and more than 2.2M online transactions annually resulting in over $4M in annual revenue by leading all aspects of cross-functional integration project between core ticketing system and StubHub.com for real-time ticket fulfillment.✔Improved ticket sales by 15% by developing and implementing new mobile format and delivery mechanisms within legacy and 3rd party restrictions by collaborating with and leading stakeholders.✔Increased ticket inventory views 10% by leading design and implementation of preview system to allow users to identify aggregate and individual tickets for sale without needing to register or log in.

Season Ticket Solutions (STS) provided online software solutions to teams and venues that allowed season ticket holders to sell and buy unused tickets, as well as management solutions that helped business season ticket and suite holders manage their ticket inventory and maximize their ROI. Clients included the Chicago Cubs, San Diego Padres, Staples Center in Los Angeles, and Quicken Loans Arena in Cleveland. STS was acquired by Paciolan in 2003.Responsibilities:Served as member of senior management team reporting to the Founder and CEO, providing input into daily business activities as well as the strategic product planning to support the dynamic technology culture of an online ticket software startup. Led and filled many roles as determined by project needs in all aspects of full life-cycle production development while progressing from Software Developer to Director role.Typical successes include:✔Enabled 6 team/venue clients such as the Staples Center and the Nashville Predators to provide a desktop ticket management tool to hundreds of thousands of ticket holders, resulting in more than 10,000 users and generating over $400,000 in revenue, by designing, architecting and assisting in distribution via an application to track and report on ticket usage.✔Enabled processing of a peak of $12M+ in annual gross transaction volume and generated hundreds of thousands in annual revenue by designing and delivering to clients customizable web portals to sell tickets directly to members of groups such as alumni, military, and community groups.✔Grew new company revenue after acquisition by hundreds of milions of dollars and helped retain customer base by providing ticket resale and group sales solutions through spearheading integration of products and team into new company without requiring additional outside resources. Positions held:Director of Product Development2002-2003Manager, Software Development2001-2002Software Developer1999-2001