Tom Dietz, Ma, Cctm Email & Phone Number

Salem, OR, US

Arlington, WA, US

• I am responsible for the overall direction and management of the Department of Transportation, carry out the goals and priorities of the Tribe including: strategic planning, organizing, development and implementation.
• Direct contact for Federal Transit Administration and Washington State Department of Transportation
• Oversee the Medicaid contract(s)
• Assists in the management of the Drug and Alcohol program, including random testing
• Develop and manage the capital acquisition plan and disposition of vehicles and equipment for the 100+ vehicle Tribal fleet
• Manage the GSA leased fleet of vehicles

• I am charged with delivering and executing strategic leadership and direction for a para transit service operations contract. I manage a fleet of 63 revenue buses, four supervisor vehicles, and a staff of 100 full-time.
• Oversee and direct employee recruiting, training, supervision, performance evaluation, and corrective actions.
• Engage with the Board of Directors to discuss agency initiatives, vision, goals and objectives.
• Acknowledged by executive team for maintaining 80% on-time performance rating for 250,000 trips averaging 1.8 million miles per year.
• Revitalized recruiting procedures and screening practices to maximize hiring efforts in a difficult labor market.
• Negotiated union contract without mediation or arbitration and maintain contract compliance rate with limited liquidated damages.

Redmond, Washington, US

• I delivered strategic operational leadership and direction for a fixed route. In this role I successfully deviated fixed the route service operations contract. I also managed a fleet of 51 revenue buses, four.
• Earned a certified community transit manager credential and sustained on-time performance rating (90%) for 1,002, 490 trips, averaging two million miles per year.
• Revamped staffing procedures and training practices; successfully reduced overtime hours and expenses, boosted staffing levels, and removed underperforming employees which resulted in a 50% decrease in overtime hours.
• Addressed retention by increasing starting wages by $1.00/hr., expanded annual increase matrix to raise the wage cap by nearly $3.00/hr., and redesigned work schedule.
• Decreased turnover rate by 20% and recruited 20 new staff members; initiative reduced overtime by 15% saving the agency over $300,000/year. Earned a contract extension, which resulted in an additional $18M in revenue.
• Redesigned shop, cleared three major OSHA violation citations, and hired two technicians and a shop manager, which increased shop workflow and proficiency by 80%.

• I delivered exceptional operational direction while guiding and managing day-to-day transportation related operations for the Para Transit system. This company was a $30M contracted public transportation operation.
• Executed various HR functions by overseeing employee recruiting, training, supervision, performance evaluation, and corrective action plans.
• Retained an 88+% on-time performance rating for 180,000 trips averaging 2.2 million miles per year.
• Spearheaded the design and implementation of a $13M mobile data terminal installation project while organizing and coordinating all phases of the project including documentation, vehicle installation, and testing.
• Revamped staffing practices by reducing overtime hours and expenses, increasing staffing levels, and removing underperforming staff; initiative resulted in a 79% decrease in overtime hours.
• Negotiated a long-term contract with a new vendor; procedure saved 40%, achieved preferred customer status, and provided long-term cost avoidance and savings opportunities for parts, labor, and towing.

• I played a critical role in planning, managing, and directing all logistics and operations functions including inbound receiving, distribution, and freight control for five departments. I also provided reporting for.
• Successfully managed and maintained a metrics score of over 90% compliance with Microsoft’s service level agreement and contract terms.
• Decreased $500K in vehicle maintenance costs for a key client; negotiated new maintenance agreement terms to improve vehicle maintenance schedules while providing terms for eliminating interruptions in vehicle.

• I orchestrated all process and procedure documentation for the purchasing and property department. Along with this initiative I established a tracking and control criteria for $180M in Government owned property.
• Championed and initiated returns process while successfully recapturing 97% of all Government property.
• Boasted a 99% compliance rate with all Federal Acquisition Requirements (FAR/DFAR).

US

Tracked over 10,000 fixed, capital assets and software licenses totaling $20,000,000.Audited all field sites (domestic and international) to reconcile with Accounting and SEC requirements with 95% accuracy.Contributed to build-out of two office spaces totaling 380,000 square feet.Produced quarterly financial review with CFO and Company ControllerSaved the.

US

Increased productivity rate by 51.6% by implementing process redesign.Increased material inventory accuracy rate by 63.9% with accountability standards implemented.Increased product flow by 45% by reducing number of touches per transaction.Managed 30 employees in 350,000 square foot facility.Maintained inventory accuracy of 98.9%.

Redmond, Washington, US

Saved $1,000,000 by consolidating nine warehouses in six states into one warehouse in one state.Generated over 100 ISO 9002 documents for turn-key operation.Performed Pre-Assessment Audits on four vendors for Windows 95 production.Initiated Feasibility Statements for six prospective vendors for Windows 95 production.Managed Distribution operations at two.

Saved several million dollars by consolidating returns warehouse spaceGenerated over 100 ISO documents for turn-key operation Performed Pre-Assessment Audits on four vendors to build Windows 95 Initiated Feasibility Statements for six prospective vendors for Windows 95 Managed Distribution operations at two companies over 400K sq. ft. Managed nine returns.

US

ShippingReceivingReturnsProcess Improvement

Master Of Arts (Ma), Organizational Leadership

Bachelor'S Degree, Business Administration And Management, General

Diploma, Requried