Executive Advisor
CurrentConsulting on Services P&L creation, launch, development & performance optimization. Also specializing in Services Deal Pursuit & Management - maximizing revenue & margin, eliminating risk & delivering client satisfaction.
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Tom Diffley is listed as Executive Advisor - TJD Advisors at TJD Advisors, a company with 1 employees, based in Andover, New Jersey, United States. AeroLeads shows a work email signal at verizon.net and a matched LinkedIn profile for Tom Diffley.
Tom Diffley previously worked as Executive Advisor at Tjd Advisors and Consulting Senior Director at Insight Global. Tom Diffley holds Certificate, Managing Critical Resources from University Of Virginia - Darden Graduate School Of Business Administration.
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- Primary goal is to lead a major Line of Business in an emerging market space to drive shareholder / sponsor value and personal wealth.- Unmatched Sales, Services, HR, Business Development, Deal Management & Strategy experience across regulated public companies (New York Telephone, AT&T), public companies (AT&T, Lucent, Lucent/Octel, Avaya) and private company (Avaya, acquired by Silver Lake Partners and TPG).- Built Professional Services, Managed Services and Management Services businesses from ground-up, driving business model creation, sales channel ramp, service delivery readiness and P&L high performance managementSpecialties: - Unique ability to levarage Corporate Strategy into Line of Business and Tactical objectives, actions and programs to deliver results beyond plans.- Latest skills in information / internet technology, communications, service management and consumer technologies
Listed skills include Managed Services, Professional Services, Telecommunications, Go To Market Strategy, and 40 others.
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Greater New York City Area
Consulting on Services P&L creation, launch, development & performance optimization. Also specializing in Services Deal Pursuit & Management - maximizing revenue & margin, eliminating risk & delivering client satisfaction.
New Jersey
Consulting with major global computer manufacturer on pricing and pursuit processes for service line of business; validation of pricing models and business case, statement of work requirements and performance expectations.
Basking Ridge, NJ
Drives Avaya Client Services (ACS) Solutions to Fortune 1000 companies globally, negotiates complex service elements, SLAs & pricing for Converged Communications Applications. Leads ACS US Theatre processes for Deals/Discount/Non-Standards and Adjustments. Retired after 33.75 years across Avaya, Lucent, Lucent-Octel, AT&T, AT&T-Information Systems.
P&L accountability for $1.2B Product Support Services offers for Converged Communications SW & HW. Drove offer & solution development, new product introduction & lifecycle management for global services. Avaya Achiever's Club 2003 (VP Award).
Redefined Avaya Global Services strategy to evolve "break-fix" maintenance business toward service demands of Converged Communications. Drove Special Bid pricing, SLA and terms/conditions negotiations for product support deals.
Directed complex Managed Services / Outsourced solution design for Fortune 1000 companies, integrating Professional Services, Product Support and Network/Application Management to address client business issues.
Led Strategy & Business Development for Lucent's Enterprise Managed Services group focused on Voice / Voice Mail / Contract Center applications.
Created AT&T Professional Services 1992, driving from $500K to $50MM Revenues by 1994, Created System & Network Management Services for Voice Communications, Created Messaging Managed Services business, earning #2 share position in 2 years.
Recruited 1,500 salesperson Mid-Markets initiative (1988), led Staffing & Career Development (1989-91) & directed 1,000 force management program (1992). A member of Leadership Continuity Program hired into role to leverage Sales Experience for HR requirements.
Sales Director for IBM Account (1982-1986) and Sales Director for Complex Deals including Tariff 12/15 and Global PBX Networks. AT&T Leader's Council (Top 1% AT&T Sales) 1986, Achiever's Club (100%+ Quota) 1982-1987
Activities and Societies: Managing Critical Resources - authored comprehensive course summaryAT&T Executive Eduction.
AT&T Executive Education
Activities and Societies: Who's Who in Finance and IndustryDual concentration of Corporate Finance and Marketing
Activities and Societies: Co-President - Business Club, Photographic Editor - Windhover Yearbook, Who's Who Amoung Students at American.
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Tom Diffley works for TJD Advisors.
Tom Diffley is listed as Executive Advisor - TJD Advisors at TJD Advisors.
AeroLeads has found 1 work email signal at @verizon.net for Tom Diffley at TJD Advisors.
Tom Diffley is based in Andover, New Jersey, United States while working with TJD Advisors.
Tom Diffley has worked for Tjd Advisors, Insight Global, Avaya, Inc., Avaya, and Avaya / Lucent.
You can use AeroLeads to view verified contact signals for Tom Diffley at TJD Advisors, including work email, phone, and LinkedIn data when available.
Tom Diffley holds Certificate, Managing Critical Resources from University Of Virginia - Darden Graduate School Of Business Administration.
Tom Diffley is listed with skills including Managed Services, Professional Services, Telecommunications, Go To Market Strategy, Strategy, Business Strategy, Enterprise Software, and Solution Selling.
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