Tom Diffley Email and Phone Number
Tom Diffley work email
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Tom Diffley personal email
- Primary goal is to lead a major Line of Business in an emerging market space to drive shareholder / sponsor value and personal wealth.- Unmatched Sales, Services, HR, Business Development, Deal Management & Strategy experience across regulated public companies (New York Telephone, AT&T), public companies (AT&T, Lucent, Lucent/Octel, Avaya) and private company (Avaya, acquired by Silver Lake Partners and TPG).- Built Professional Services, Managed Services and Management Services businesses from ground-up, driving business model creation, sales channel ramp, service delivery readiness and P&L high performance managementSpecialties: - Unique ability to levarage Corporate Strategy into Line of Business and Tactical objectives, actions and programs to deliver results beyond plans.- Latest skills in information / internet technology, communications, service management and consumer technologies
Tjd Advisors
View- Website:
- tjdadvisors.com
- Employees:
- 1
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Executive AdvisorTjd Advisors Feb 2015 - PresentGreater New York City AreaConsulting on Services P&L creation, launch, development & performance optimization. Also specializing in Services Deal Pursuit & Management - maximizing revenue & margin, eliminating risk & delivering client satisfaction.
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Consulting Senior DirectorInsight Global Nov 2013 - Mar 2016New JerseyConsulting with major global computer manufacturer on pricing and pursuit processes for service line of business; validation of pricing models and business case, statement of work requirements and performance expectations. -
Services Vice President - Commercial Management - Us TheatreAvaya, Inc. Jun 2006 - Sep 2013Basking Ridge, NjDrives Avaya Client Services (ACS) Solutions to Fortune 1000 companies globally, negotiates complex service elements, SLAs & pricing for Converged Communications Applications. Leads ACS US Theatre processes for Deals/Discount/Non-Standards and Adjustments. Retired after 33.75 years across Avaya, Lucent, Lucent-Octel, AT&T, AT&T-Information Systems, American Bell and New York Telephone. -
Area Services Vice President - Global Offer ManagementAvaya Aug 2003 - May 2006P&L accountability for $1.2B Product Support Services offers for Converged Communications SW & HW. Drove offer & solution development, new product introduction & lifecycle management for global services. Avaya Achiever's Club 2003 (VP Award).
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Director - Strategy & Special BidsAvaya Jun 2001 - Aug 2003Redefined Avaya Global Services strategy to evolve "break-fix" maintenance business toward service demands of Converged Communications. Drove Special Bid pricing, SLA and terms/conditions negotiations for product support deals.
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Director - Solution DesignAvaya / Lucent Oct 1999 - May 2001Directed complex Managed Services / Outsourced solution design for Fortune 1000 companies, integrating Professional Services, Product Support and Network/Application Management to address client business issues.
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Director - Strategy & Bus DevLucent Dec 1997 - Sep 1999Led Strategy & Business Development for Lucent's Enterprise Managed Services group focused on Voice / Voice Mail / Contract Center applications. -
General Manager - Service OffersAt&T / Lucent Oct 1992 - Nov 1997Created AT&T Professional Services 1992, driving from $500K to $50MM Revenues by 1994, Created System & Network Management Services for Voice Communications, Created Messaging Managed Services business, earning #2 share position in 2 years. -
Hr District ManagerAt&T Sep 1988 - Sep 1992Recruited 1,500 salesperson Mid-Markets initiative (1988), led Staffing & Career Development (1989-91) & directed 1,000 force management program (1992). A member of Leadership Continuity Program hired into role to leverage Sales Experience for HR requirements.
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Sales DirectorAt&T Jan 1982 - Aug 1988Sales Director for IBM Account (1982-1986) and Sales Director for Complex Deals including Tariff 12/15 and Global PBX Networks. AT&T Leader's Council (Top 1% AT&T Sales) 1986, Achiever's Club (100%+ Quota) 1982-1987
Tom Diffley Skills
Tom Diffley Education Details
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Managing Critical Resources -
Mid-Management Program -
Marketing & Finance -
Business Management
Frequently Asked Questions about Tom Diffley
What company does Tom Diffley work for?
Tom Diffley works for Tjd Advisors
What is Tom Diffley's role at the current company?
Tom Diffley's current role is Executive Advisor - TJD Advisors.
What is Tom Diffley's email address?
Tom Diffley's email address is to****@****zon.net
What schools did Tom Diffley attend?
Tom Diffley attended University Of Virginia - Darden Graduate School Of Business Administration, University Of Michigan - Stephen M. Ross School Of Business, Fordham University - Graduate School Of Business Administration, University Of Scranton.
What are some of Tom Diffley's interests?
Tom Diffley has interest in Human Rights, Science And Technology.
What skills is Tom Diffley known for?
Tom Diffley has skills like Managed Services, Professional Services, Telecommunications, Go To Market Strategy, Strategy, Business Strategy, Enterprise Software, Solution Selling, Avaya, Management, Unified Communications, Product Management.
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Tom Diffley
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