Tom Doan Email & Phone Number

San Francisco, Ca, Us

Led the Dev team to develop web applications to support Ophthalmology members's activities.

Pleasanton, California, Us

Managed, challenged, and motivated 2 scrum teams with 9 devs (3 Apps, 5 Integration, and 1 Automator) responsible for delivering new features, maintaining the legacy code base, and handling customer support. * Spearheaded the Application Team that developed and supported all settlement payment transactions * Orchestrated the Integration Team focused on delivering different integration templates (connectors), including ACH, ISO 20022, Zengin, and EBICS * Collaborated with PM and QA on product development; Delivered 10 quality releases in 5 years* Led delivery of 2 new payments; Cash Balance Check (CBC) and Miscellaneous Payment Request (MPR)* Challenged developers to improve performance, handle errors, and enhance test coverage - Reduced jobs’ execution time by 50%

Lathrop, California, Us

Managed a team of 12 (9 developers, 1 DBA, 2 contractors) to develop and support professional tax preparation software CrossLink, CrossLinkTax.com, MSO site, Fetch-Services, homegrown financial package, and delivered a new mobile app called ERO Go.* Liaison between Engineering and other departments: QA, Marketing, Products Ops, and Support* Defined departmental road map and established team members’ goals; retained 96% customer based* Innovated the development process by applying agile/scrum methodologies * Conducted design brainstorms, products demos, code reviews, and test automation* Recruited and mentored developers; hired 4 software engineers

San Jose, California, Us

Managed a team of 7 engineers to develop, customize, and support multiple applications to support the entire Engineering Organization at NetApp.* Deployed Resource Management of HP- PPM (Project Portfolio Management) for ProdOps – spearheaded the license pool to reduce cost by 50%* Conducted data migration of the homegrown tool to HP-PPM in 2 months* Developed Resource Planner module to simplify Line Manager workflow for resource planning, allocation, and actual update* Delivered MPG-RM dashboard of tracking and correlating Rally User Stories, release defects, and ALM test results avoiding manual effort by Management* Improved production stability by proactively monitoring distributed applications and servers using the Selenium package and Zabbix agents* Recruited, hired, and trained 2 Sr engineers, four college grads, and five interns

San Jose, California, Us

☛ Manager & Architect - Test Tools & Infrastructure (2007 – 2014)Spearheaded, architected, and contributed a majority of coding of the test automation framework called Extended Automated NATE Test (XANT). Each XANT instance comprises 7 modules written in Python: web UI, CLI, daemon, aptlet, metadata, installer, and data analysis. Developers had to run selected suites via XANT before check-in. QA needed XANT for daily runs of sanity, regression, performance, and longevity test suites. XANT offers: • Pause/Resume – Test runs are automatically protected against network instability• Rerun/Retry/Reconfig/Reinstall/Restart/Re-iterate – Tests selection is just within a few mouse clicks • Build-in memory leaks report – Generated a memory usage to report any potential memory • No downtime – During system upgrades or deployment of new releases• Collect code coverage data, core files, backtrace, logs, and test results• Web interface/CLI for submitting jobs and viewing test results• Priority queue, shared testbeds vs. exclusive mode, customized for each functional team XANT instance can be deployed and configured automatically using the installer. There are 4 dedicated production instances (Sunnyvale, SAN, SCON, and NB) and 2 instances at Mindtech and Symphony. In addition, teams can contribute and customize XANT source code to fit their need (open source). • Partnership with SAN teams for customizing their own jobs launcher• Automatically uploading test results to HP Application Lifecycle Management (ALM)• Interfacing with testbeds, hardware, and simulators• Leveraging Zabbix for monitoring XANT availability• Enabling test suites to be executed against cluster testbeds in Common Test Lab (CTL)

San Jose, California, Us

I was responsible developing RAID test plans, test scripts, and test suites (sanity, regression, and longevity). Most of the tests were designed to run against both simulators and hardware. In addition, I also managed, configured, and monitored RAID lab equipment with different ONTAP platforms, clusters, and Linux and Solaris clients. • Developed and maintained of RAID test cases for RAID-DP, RAID-4, check sum, disk spasm, and simulated disk error using FIJI (fault injection built-in to ONTAP code). • Maintained disk fault injection FIJI code which is embedded with ONTAP module• Developed RAID and Storage Perl libraries for reusable test libraries• Conducted code coverage run and provided coverage report for RAID subsystem• Developed the disk library module of the Storage test libraries • Executed and verified tests in RAIDANT environment and triaged defects• Maintained test lab equipment with both hardware and simulators

☛ Managed a team of 6 developers and QA to develop several GIS applications: PermiTraQ, LandMarQ, and TicketWorksUSA on schedule with a tight budget. Responsible for gathering requirements, designing the system architecture and production server farms, developing product functional specs, implementing company infrastructure, leading software development and testing, developing training programs, troubleshooting, and assisting in demos and Beta programs.

Round Rock, Texas, Us

☛ Led a team of 8 engineers and QA to develop, deploy, test, and maintain the first online web-based desktop management called Everdream Direct. The web-based application provided asset management, software distribution, virus protection, and online backup for Windows platforms. The website was implemented using the combined technologies of ASP, XML, VB & JavaScript, MS Visual C++, ActiveX Controls, IIS, ADO, ODBC, and MS SQL Server.

Detroit, Mi, Us

☛ Managed a team of up to 9 engineers to develop, port, test, integrate, and maintain the Server Vantage product line. Vantage was a systems management enterprise suite that managed the performance and availability of databases, servers, and applications in a distributed environment. Server Vantage generated sales of over $22 M annually with 1,000+ customer-based

Detroit, Mi, Us

☛ Designed, developed, maintained, and supports the performance and availability of Unix servers and RDBMS such as Oracle, Sybase, and Informix.

Saint Aignan De Grand Lieu, Fr

☛ Designed and developed two new commercial products called RTArchive and RTPlayback, which are part of the RTWorks suite. The products had been deployed on scheduled with excellent quality.