Tom Dreyer Email & Phone Number

Ohio, United States

Westerville, Ohio, Us

In this role, I was recruited to return to Ohio Living to a strategic business development-centered leadership role, after a stellar previous tenure at another Ohio Living facility. I am accountable for steering all areas of operations for the entire community, comprising 145 CCRC units—including budget management, overseeing skilled clinical staff, mentoring, and leading high-achieving sales teams and managing housing issues, sales, and contract signings. I also strategically plan to meet demand, while managing continuous process improvement and developing and implementing programs to grow lead generation, revenue, and patient census, as well as cultivate partnership opportunities. Finally, I serve as the voice and face of the organization in the community and am the primary contact for social media and brand awareness initiatives.Selected Highlights:● Earned Ohio Living FY '24 Best Overall Census 96% through strategic forecasting, improved sales processes and techniques coupled with outstanding customer service.● Increased assisted living census to 112% of forecasted census, including expanding sales footprint to new territories. Increased total census from 86% to 100% with a healthy waitlist in all levels of care.● Steered organization to a wealth of accolades, including a 5- star resident rating and Best of Senior Living● Successfully steered the organization through the COVID pandemic—one of the most volatile periods in the history of assisted care living.● Led the leadership team to achieve or surpass all key performance metrics, including customer satisfaction, resident occupancy, patient census, revenue generation, and long-term account goals.● Stabilized operations when the organization incurred a sudden leadership vacuum—after losing most of the leadership team.

New York, New York, Us

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Denver, Colorado, Us

I was recruited to this role to provide pivotal leadership in rapidly establishing a new territory for a newly built 100-unit facility. I was also accountable for budget forecasting as well as leading, training, and mentoring the sales team—grounded in fostering a dynamic, energetic, and successful culture. Finally, I analyzed market trends and sales cycles and executed strategies to gain market share in a newly entered territory.Selected Highlights:● Delivered instantaneous growth—achieving 25% growth in just 4 months.● Rapidly established partnerships and referral networks with clinical providers, skilled nursing organizations, and healthcare networking events.

Westerville, Ohio, Us

Here, I was accountable for building the census of home health and hospice census—multi-site- including responsibility for 3 of 4 local communities as well as every physician office and hospital in proximity to organizational facilities within the personal territory. I also planned and implemented marketing and sales activities for home health and hospice care; cultivated and maintained referral sources; and drove brand awareness by promoting the image and philosophy of the organization.Selected Highlights:● Ranked the #1 Representative for 2 years running in the Cincinnati location.● Built referral ratings up to 97% from the ground up in a brand-new territory.● Partnered extensively to increase revenue by 28% in home health over 2 years.