Tom Driscoll

Tom Driscoll Email and Phone Number

Director of Product Management @ SCIENTIFIC GAMES
Hoschton, GA, US
Tom Driscoll's Location
Hoschton, Georgia, United States, United States
Tom Driscoll's Contact Details

Tom Driscoll personal email

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About Tom Driscoll

Several years ago, while teaching high school Biology, I took a very big risk with a great friend and we started a company.It was incredibly difficult. I was “in over my head” on a daily basis. It took enormous risk and sacrifice but it was also the education of a lifetime.We started very organically. He resigned from his job to focus on it full time. I contributed the best I could and worked nights and weekends while still teaching.We planned and designed and wore out whiteboards. We found investors that believed in our ideas and plan. We hired a bunch of really smart, but more importantly, great human beings that believed like we did. We worked with contract manufactures and software developers. We found more investors. We dealt with lawyers and accountants and kept up with our deep pocketed competitors. We did our best to keep our investors happy.I was part of every good decision and every not so good decision made in the company from sales to finance and from operations to HR. In the end we sold a good number of machines and software. We made mistakes but did things mostly right. We earned a respectable valuation and sold it to a Fortune 500 company.It was during this time that I was often reminded of the phrase “… there are race horses and there are plow horses…”.Race horses are out front, the face of the company. Plow horses are generally behind the scenes doing work that supports the race horses and others in the organization. I am a plow horse. I am comfortable enough to be out front and I am capable in any situation but I have learned that I am most valuable working problems, products and process and supporting people in their effort to improve the company and themselves.It is this concept that has guided the way I have worked in every corporate role I have held since.

Tom Driscoll's Current Company Details
SCIENTIFIC GAMES

Scientific Games

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Director of Product Management
Hoschton, GA, US
Employees:
2772
Tom Driscoll Work Experience Details
  • Scientific Games
    Director Of Product Management
    Scientific Games
    Hoschton, Ga, Us
  • Scientific Games
    Director Of Product Management
    Scientific Games Jul 2021 - Present
    Atlanta, Georgia, Us
  • Ncr Corporation
    Global Retail Business Operations, Software Services Product Manager / Sme
    Ncr Corporation Jan 2017 - Nov 2020
    Atlanta, Georgia, Us
    • Maximized program productivity by cultivating strong relationships with all global retail software support teams, customers, global sales, and over 30 retail product managers.• Acted as global subject matter expert (SME) and actively participated in sales of software maintenance for new deals, renewals, pricing discussions, and contract negotiation by translating complex concepts into actionable insights.• Provided expertise and ensured success of software services program by training and sales, services teams, SaaS teams, product managers, channel partners and marketing teams.• Owned service products and optimized processes, service offers and tools that fostered an environment of improvement in software maintenance (SWM) services business and continuous customer satisfaction. • Developed talent by providing SME guidance and mentored customer facing sales and support team members around the world.• Drove profitability and efficiency by streamlining retail software support offerings.
  • Ncr Corporation
    Global Retail Software Services Program Manager Retail / Financial / Professional Services
    Ncr Corporation Jan 2014 - Dec 2016
    Atlanta, Georgia, Us
    • Exceeded corporate objectives while owning ~$300M SWM P&L and NAMER Software Maintenance Program• Maximized margin improvements annually (1-3%) through increased revenue, cost control and efficient program management.• Minimized downtime by defining all software maintenance program and support requirements for product and services management that led to streamlined support flow, continuous improvement and increase in customer satisfaction.• Recovered over $500K/yr by efficiently managing revenue mining projects and initiating software maintenance cost improvement measures• Designed, implemented, maintained, and marketed new software maintenance product offers for financial, travel, and retail lines of business, including new service offer to configure software to report issues before occurrence, resulting in increased revenue and margin, increased customer satisfaction and significantly reduced support costs.• Established and cultivated industry best practices (ITIL, Agile, PLM) by creating and delivering NCR Global Software Maintenance Sales training course and editor for NCR Software Maintenance Manual.
  • Ncr Corporation
    Software Solution/Product Manager
    Ncr Corporation Jun 2011 - Dec 2013
    Atlanta, Georgia, Us
    • Performed all software solution SDLC duties, owned roadmap, multiple projects and product life cycle, directed onshore and offshore agile software solution teams, ensuring on time, high-quality software.• Verified functionality by leading user acceptance testing (UAT) process for software solution implementations.• Enhanced capabilities by steering product lifecycle management (PLM) and Agile process with the solution realization teams on new software products and releases.
  • Ncr Corporation
    Industry Marketing Manager - Online/Mobile
    Ncr Corporation Jan 2010 - Jun 2011
    Atlanta, Georgia, Us
    • Ensured companies goals aligned with team outcomes and drove profitability by developing marketing positioning and program objectives for NCR Entertainment program.• Facilitated all ongoing marketing initiatives and forward-looking programs via daily interaction with cross-functional teams while managing the content of the online and mobile Blockbuster Express DVD rental platform.
  • Ncr Corporation
    Hardware Solution/Product Manager
    Ncr Corporation Jan 2008 - May 2010
    Atlanta, Georgia, Us
    • Maintained operational efficiency by performing all product solution duties, owned product lifecycle and roadmap and directed solutions realization teams for all entertainment hardware platforms.• Championed innovation and led development of experimental / rapid prototype technologies.• Created $600K in annual savings by executing re-design and testing of products that leveraged voice of the customer (VOC).
  • Touch Automation Llc
    Co-Founder, Co-Owner, Vp Operations, Board Member
    Touch Automation Llc Aug 2002 - Dec 2007
  • Port Washington School District
    Biology / Physics Teacher
    Port Washington School District Sep 1996 - Dec 2004
    Port Washington, Us

Tom Driscoll Skills

Account Management Process Improvement Team Leadership Business Intelligence Program Management Business Analysis New Business Development Cross Functional Team Leadership Strategic Planning Management Product Management Solution Development Entrepreneurship Coaching Teaching Marketing Strategy Vendor Management Crm Product Marketing Integration Cloud Computing Marketing

Tom Driscoll Education Details

  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    Cellular Biology
  • Marquette University
    Marquette University
    Secondary Education And Teaching

Frequently Asked Questions about Tom Driscoll

What company does Tom Driscoll work for?

Tom Driscoll works for Scientific Games

What is Tom Driscoll's role at the current company?

Tom Driscoll's current role is Director of Product Management.

What is Tom Driscoll's email address?

Tom Driscoll's email address is tp****@****ail.com

What is Tom Driscoll's direct phone number?

Tom Driscoll's direct phone number is +177062*****

What schools did Tom Driscoll attend?

Tom Driscoll attended University Of Wisconsin-Madison, Marquette University.

What are some of Tom Driscoll's interests?

Tom Driscoll has interest in Education, Health.

What skills is Tom Driscoll known for?

Tom Driscoll has skills like Account Management, Process Improvement, Team Leadership, Business Intelligence, Program Management, Business Analysis, New Business Development, Cross Functional Team Leadership, Strategic Planning, Management, Product Management, Solution Development.

Who are Tom Driscoll's colleagues?

Tom Driscoll's colleagues are Ana Carrion, Marcelo Leyton, Tony Furtado, (Quin) Qin You, Lauren Mason, Daniel Pena, Krystle Burton.

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