Tom Drynan Email & Phone Number

Calgary, Alberta, Canada

Olds, Alberta, Canada

• Developed and implemented Oilfield specific Dispatch and Tickets management systems that interface with different systems over 19+ years of support.
• Designed and implemented a pharmaceutical production management system interfacing with SAP, serving Banner Pharmacaps (now Patheon) facilities for over 10 years.
• Provided comprehensive IT management services to various Alberta-based businesses, demonstrating expertise in optimizing their information technology infrastructure.
• Delivered Management Consultant services for Public Safety Systems to municipalities, including City of Mississauga ON, City of Vacaville CA, City of Florence KY, ensuring seamless collaboration with Public Safety.

San Diego, California, United States

• Successfully orchestrated the planning and execution of multiple dispatch system implementations across Canada and the USA, ensuring strict adherence to project timelines and budgets.
• Led the transition of Toronto Ambulance Dispatch to a TriTech dispatch system, encompassing intricate interfaces with various services and stakeholders.

Richmond, British Columbia, Canada

• Managed compliance with Fire Dispatch System and Records Management System (RMS) requirements for Canadian Public Safety customers, guaranteeing alignment with industry standards.
• Oversaw Project Management for multiple USA Emergency Communications Center (ECC) customers, confirming successful Police/Fire/EMS Dispatch and RMS implementations.
• Collaborated with the OCS Legal Department to maintain that proposals, contracts, and requirements documents met customer and company standards.

Mississauga, Ontario, Canada

• Managed Mississauga Fire Department systems related projects, including defining a project for a new Fire Move Ups (EMS Systems Status Management) module to be added to the implemented Fire Dispatch system from Bell.
• Developed and coordinated the integration of new Fire Move Ups module into BAPSS Dispatch System, including demonstrating it to many other customers of BAPSS.
• Administered the impact of BAPSS acquisition by OCS Technologies Corp. on Mississauga Fire Department.

Clearwater, Florida, United States

• Continued management of the EAI Police/Fire/EMS Dispatch and RMS implementations in Michigan, Ohio, and Kentucky after the acquisition by Bell Atlantic Public Sector Systems (BAPSS).
• Managed new Police/Fire/EMS Dispatch and RMS implementations in Minnesota, Washington DC, Ohio, and Wisconsin.
• Coordinated numerous successful transitions involving many parties and complexities, such as the implementation of a new dispatch system at Washington DC Police.

Clearwater, Florida, United States

• Managed the implementation of the EAI Dispatch System at multiple Ontario Fire Departments, safeguarding full integration.
• Directed the assimilation of the McDonnell Douglas Ontario Fire Reporting System into the EAI Fire Reporting System, for managed version control and support by EAI.
• Managed new EAI Police/Fire/EMS Dispatch and RMS implementations in Michigan, Ohio, and Kentucky

Toronto, Ontario, Canada

• Conducted comprehensive requirements gathering sessions to understand business needs, leading to the development of the McDonnell Douglas Ontario Fire Reporting System meeting government standards.
• Led the development of the McDonnell Douglas Ontario Fire Reporting System for integrated use with the EAI Dispatch System.
• Implemented the developed Fire Reporting system at multiple Ontario Fire Departments.

Toronto, Ontario, Canada

• Collaborated with a cross-functional team to develop customizations and new modules for Software Concepts' Association Management System.
• Installed and configured server hardware at Toronto area associations, affirming optimal performance and reliability.

Diploma Of Education, Computer Systems Technology

Diploma Of Education, Agricultural Business And Management