Tom Eagle Email & Phone Number

Dallas/Fort Worth Area

Provide research and advisory services in the IT areas of managed and hosted communications, outsourcing, and network-centric BPO (such as mobile telecom expense management). Deliver strategic guidance and practical advice for market development, service and product definition, channel approaches, and competitive analysis.• Advise a high volume of Gartner clients -- including service providers, end-user enterprises, and investment houses -- from IT managers to C-level executives and business unit leaders• Write and publish peer-reviewed unique research on IT market trends, best practices, SWOT analyses of IT providers, vendor critical capabilities, and competitive landscapes• Travel and represent the Gartner brand at formal strategy sessions with enterprise executives • Create original presentations and deliver at Gartner industry events, executive briefings, and sales engagements• Work with Gartner consulting to support development and presentation of large consulting projects• Review services proposals and contracts to determine soundness of market pricing, terms, and conditions • Evaluate and review RFPs, SLA’s and SOW’s to ensure that they address all critical areas including completeness and relevance of content

Dallas/Fort Worth Area

Led all initiatives for increasing the public profile of this managed hosting and cloud services company, as well as for generating sales leads through tactical field-based campaigns. Responsible for company’s high-touch marketing strategy, which included global branding, corporate identity, product/service launches, new vertical market assessments and initiatives, demand generation, corporate communications.

Choreographed all external corporate and internal employee communications, promotional/branding campaigns, sales lead initiatives, and new product launches. Managed $1.5M budget. Supervised 5 direct reports and multiple agencies (advertising/creative firm, public relations agency, Web optimization firm, and trade show agency).

Architected and positioned both existing and new outsourcing service solutions for commercial enterprise sector. Reduced sales cycle time by standardizing service offerings and maximized profitability by refining costing/pricing.

Influenced definition of professional services across entire hardware/software portfolio and leveraged products as basis for new service offerings. Managed promotional, sales support, and branding efforts for same. Framed product marketing and communications work for each global division.

Powered full scope of marketing communications programs, tools, and campaigns to amplify awareness and promote the software division's application software products. Managed first full-scale national advertising campaign in Tier 1 business publications.

Promoted company software application products and services through marketing communications programs and technical collateral. Supported the company’s individual, corporate, partnership, and fiduciary tax market divisions. Developed technical publications based upon division requirements.

Responsible for the complete development of multi-million $ business and technical proposals, as well as executive presentations. Directed teams of financial, industry and technical analysts, as well as sales support professionals. Member of sales and technical teams that evaluated customer requirements for data processing/systems integration solutions to business problems. Enterprise industries served included finance, telecommunications, health care, insurance, manufacturing, and retail. Successful business represented more than $125M in new customer contracts.

Graduate Certification, Marketing

Ma, English Literature

Awarded graduate scholarship for entire degree program

Ba, English And History

Graduated with departmental distinction. Also selected for University Scholars program from pool of several thousand students.